COMPREHENSIVE MASTER SERVICES AGREEMENT
CONECTA USA BUSINESS CORP
Effective date: September 19, 2026. Version: CA-2026-09-19-v1.0.
This Comprehensive Master Services Agreement (the “Agreement”) is entered into between:
CONECTA USA BUSINESS CORP, operating as CONECTA USA, located at 1913 E. 17th St, Ste 108, Santa Ana, CA 92705 (“CONECTA” or the “Company”), and the person or entity identified as the contracting party in the checkout, order, service sign-up page or electronic confirmation, hereinafter the “Client”.
This Agreement constitutes the principal document governing the contractual relationship between the parties.
CALIFORNIA SCOPE. This Agreement applies exclusively to CONECTA USA BUSINESS CORP, operating as CONECTA USA, and the location at 1913 E. 17th St, Ste 108, Santa Ana, CA 92705. It does not assign obligations or authorizations to entities in other jurisdictions. The specific documents identified and delivered to the Client form part of the California contractual framework. Mandatory federal and California rules prevail over any incompatible provision of this Agreement or its policies.
ASSIGNED BUSINESS ADDRESS
The business address assigned to the Client shall be as follows:
Address: 1913 E. 17th St, Ste 108, Santa Ana, CA 92705
The assigned PMB will be communicated to the Client in the electronic service confirmation.
The Client must use the address exactly as indicated, including the assigned PMB number.
Mailing format: recipient’s name; 1913 E. 17th St, Ste 108, followed by the PMB designation and assigned number; Santa Ana CA 92705. Suite 108 identifies the location; the Client’s separate PMB number is assigned upon activation and must not be represented as a physical office or omitted.
FEES AND SELECTED PLAN
The selected plan, fee, payment frequency and billing start date shall be those displayed to and accepted by the Client during checkout, in the order, service sign-up page or electronic confirmation.
Billing cycle:
Charges will be made automatically on the same date of each period according to the selected frequency. Only the amount and frequency expressly contracted for and authorized will be charged. Payment-method authorization and renewal and cancellation rules are governed by the Payment Policy of this Agreement.
1. INCORPORATION OF DOCUMENTS
The Client acknowledges that this Agreement includes, by reference, all of the following documents:
- General Terms and Conditions
- Business Address Agreement
- Acceptable Use Policy
- Payment Policy
- Payment Processor Policy
- Mail Policy
- Package Policy
- Termination Policy
- Government Authorities Policy
- Forms Policy
- No Legal Advice Disclaimer
- Registered Agent Policy (if applicable)
- Digital Services Policy (if applicable)
- Electronic Signature Policy
- USPS / Form 1583 Policy
All these documents form a single binding agreement. The Client will receive or be able to retain the current texts before accepting them. The Mail Handling Authorization, Business Address Use Authorization, KYC and Coworking Agreement are incorporated when applicable to the service and when they have been delivered and accepted.
2. SCOPE OF SERVICE
CONECTA will provide administrative, commercial and operational services as contracted for by the Client.
Services may include:
a. Business address
b. Mail reception
c. Virtual office
d. Registered Agent
e. Digital services
f. Use of physical spaces
3. RELATIONSHIP BETWEEN THE PARTIES
This Agreement does not create:
a. A partnership
b. A joint venture
c. An employment relationship
d. A fiduciary relationship
The Client acts independently.
4. CLIENT OBLIGATIONS
The Client agrees to:
a. Provide truthful information.
b. Comply with all laws.
c. Use the services lawfully.
d. Pay for the contracted services.
5. SERVICE LIMITATIONS
CONECTA does not guarantee:
a. Business results.
b. Bank approval.
c. The Client’s tax compliance.
d. Complete receipt of mail. These qualifications do not eliminate mandatory mail-acceptance or registered-agent duties.
6. PAYMENTS
The Client agrees to:
a. Pay for all services.
b. Accept recurring charges.
c. Receive no refunds except as required by applicable law.
7. SUSPENSION AND TERMINATION
CONECTA may:
a. Suspend services.
b. Cancel the agreement.
c. Limit access.
At any time and without prior notice. USPS obligations remain in effect for at least six months after termination, subject to the forwarding exception when the written instruction not to forward provided in the Mail Policy exists, and registered-agent duties remain in effect until their legally effective cessation. Cancellation or nonpayment does not authorize refusal of USPS mail that must be accepted or disregard of those duties. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
8. CLIENT RESPONSIBILITY
The Client is responsible for:
a. Its business activities.
b. Its legal compliance.
c. Use of the address.
9. LIMITATION OF LIABILITY
CONECTA will not be liable for:
a. Business losses.
b. Indirect damages.
c. Legal consequences. All exclusions, limits and indemnities are subject to the mandatory California and federal safeguards in General Terms clause 21, including Civil Code § 1668; no provision excuses fraud, willful injury, gross negligence, nonwaivable statutory liability or mandatory postal, CMRA process-receipt, privacy or designated-agent duties.
10. INDEMNIFICATION
The Client agrees to indemnify CONECTA for:
a. Third-party claims.
b. Damages.
c. Penalties. The qualifications in clause 9 above and in the General Terms apply.
11. DISPUTES
Disputes will be resolved through:
a. Prior negotiation.
b. Individual arbitration, if applicable. The procedure, qualifications and venue provided in clauses 23 through 25 of the General Terms apply.
Individual-arbitration restrictions apply only as validly and separately accepted under General Terms clauses 23–24. These Terms impose no blanket court class-action or predispute court jury waiver and preserve nonwaivable public injunctive relief.
12. GOVERNING LAW
This Agreement shall be governed by:
a. The laws of the State of California.
b. Applicable federal law, including USPS rules where applicable.
13. AMENDMENTS
CONECTA may amend this Agreement at any time. Changes will operate prospectively, will be communicated to the Client in a retainable format before taking effect and will allow cancellation before the next affected renewal. They will not retroactively alter accrued rights, services already paid for or existing disputes; when the law requires express consent, it will be obtained separately.
Continued use implies acceptance. Provided that the notice and consent requirements of the preceding clause have been met.
14. ENTIRE AGREEMENT
This document constitutes the entire agreement between the parties.
15. ACCEPTANCE
The Client acknowledges that:
a. It has read all documents.
b. It understands the terms.
c. It accepts the entire agreement.
ELECTRONIC ACCEPTANCE
This Agreement may be accepted electronically through a mandatory acceptance checkbox or an equivalent electronic mechanism in the contracting process used by CONECTA, provided that the terms have been made available to the Client before acceptance and CONECTA retains evidence attributable to the Client. The identity of the Client and its representative, where applicable, and the acceptance date will be recorded in the electronic contracting record. The Electronic Signature and Authorizations Policy of this Agreement applies.
GENERAL TERMS AND CONDITIONS OF SERVICE
CONECTA USA BUSINESS CORP
These General Terms and Conditions of Service (“General Terms” or “Agreement”) govern access to, contracting for and use of the services offered by CONECTA USA BUSINESS CORP, operating as CONECTA USA, with its business address at 1913 E. 17th St, Ste 108, Santa Ana, CA 92705, hereinafter “CONECTA”, “the Company”, “we”, “our” or “the Provider”.
By contracting for, paying for, accessing, using or continuing to use any service offered by CONECTA, the client, user, company, representative, member, manager, shareholder, officer, authorized agent or any third party acting on the client’s behalf, hereinafter the “Client”, agrees to be legally bound by these General Terms, as well as all applicable contracts, exhibits, forms, policies, authorizations and supplementary documents. This acceptance is determined by prior delivery of the terms, the representative’s authority and the consent rules of the Electronic Signature Policy; it does not replace postal formalities.
1. SCOPE OF THE AGREEMENT
These General Terms apply to all services offered by CONECTA, including, without limitation:
a. Business address.
b. Virtual office.
c. Mail reception and handling.
d. Document scanning.
e. Mail forwarding.
f. Use of an assigned PMB number.
g. Administrative services.
h. Rental of shared space, meeting rooms or coworking space.
i. Services related to business registration, business identity, corporate documentation or administrative support.
j. Any other service offered by CONECTA in writing, orally, digitally or through its platforms.
These General Terms are incorporated by reference into any specific agreement signed between the Client and CONECTA. In the event of a conflict between these General Terms and a specific agreement, mandatory rules prevail first; then the signed specific agreement with respect to the service it governs; then this Master Agreement and its General Terms; and finally the incorporated policies. A later amendment expressly accepted prevails only as to its subject matter. No policy may reduce mail, privacy or registered-agent obligations imposed by law.
2. NATURE OF THE SERVICE
The Client acknowledges and agrees that CONECTA provides administrative, commercial and business-support services.
CONECTA is not a law firm, accounting firm, financial institution, government agency, insurance company or fiduciary, and does not act as the Client’s tax, legal, immigration, financial, banking or regulatory adviser.
No information provided by CONECTA, its employees, representatives, contractors, affiliates or agents shall be interpreted as legal, tax, financial, accounting or professional advice. The Client is responsible for consulting licensed attorneys, certified public accountants, tax advisers, financial advisers or other authorized professionals before making decisions relating to its business, taxes, licenses, banks, government agencies or any other legal or financial matter.
3. NO ATTORNEY-CLIENT RELATIONSHIP
The Client expressly acknowledges that using CONECTA’s services does not create an attorney-client, accountant-client, fiduciary, legal agency, legal representation or any other type of protected professional relationship.
Any form, document, guide, explanation, template or information provided by CONECTA is delivered solely for administrative, informational or business-convenience purposes.
The Client agrees that it is responsible for reviewing those documents with a licensed attorney before signing them, using them, filing them with government agencies or delivering them to third parties.
4. CLIENT RESPONSIBILITY FOR ITS INFORMATION
The Client represents, warrants and agrees that all information provided to CONECTA is truthful, complete, current, accurate and legally valid.
The Client is solely responsible for:
a. The accuracy of its personal and business name.
b. Its company information.
c. The residential or business address provided.
d. Its identification documents.
e. Its EIN, ITIN, SSN or any tax information.
f. Its state or federal registrations.
g. Its business activities.
h. Immediately updating any changes.
The Client must immediately notify CONECTA of any change in its personal, business, tax, legal or contact information, forwarding address, ownership, business structure or third-party authorization.
Failure to fulfill this obligation will be considered a material breach of the agreement and may result in immediate suspension or termination of service.
5. PERMITTED USE OF SERVICES
The Client may use CONECTA’s services only for legitimate, lawful and authorized business purposes.
Use of the business address or any service must be limited to the uses expressly contracted for and approved by CONECTA.
The Client acquires no ownership, leasehold, exclusive possession, permanent physical occupancy, residential domicile or real-property interest merely by subscribing to business-address or virtual-office services. Shared-space access is a limited, nonexclusive contractual license for the booked space and time, subject to the accepted booking and lawful facility rules. If the actual arrangement creates a nonresidential tenancy, its substance and applicable California landlord-tenant law govern regardless of its label, including applicable notice, possession, deposit and eviction requirements. A separate appropriate agreement is required for that arrangement; no provision authorizes unlawful self-help eviction or forfeiture of a legally refundable deposit. California Civil Code § 1950.7 applies to covered nonresidential security deposits.
The service is strictly contractual, administrative and limited.
6. PROHIBITED USES
The Client may not use CONECTA’s services for:
a. Illegal, fraudulent, deceptive or suspicious activities.
b. Money laundering.
c. Tax evasion.
d. Identity theft.
e. Bank fraud.
f. Commercial fraud.
g. Receipt of illicit goods.
h. Unlicensed regulated activities.
i. Misleading banks, government agencies, creditors, vendors or third parties.
j. Using the address as a personal residence.
k. Submitting false information to the IRS, Secretaries of State, banks, financial institutions, lenders, insurers or any authority.
l. Receiving unauthorized packages, hazardous products, perishables, drugs, weapons, alcohol, medications, counterfeit products or suspicious goods.
m. Any use that may harm CONECTA’s reputation, operations, licenses, business relationships or interests.
CONECTA reserves the right to determine, in its sole discretion, whether an activity constitutes a prohibited use or legal risk.
7. VERIFICATION, IDENTIFICATION AND COMPLIANCE
The Client agrees to provide all documentation required by CONECTA, including, without limitation:
a. Valid photo identification.
b. Second identification or proof of address.
c. USPS PS Form 1583 when applicable.
d. Company formation documents.
e. EIN confirmation letter.
f. Operating Agreement, Bylaws or internal documents when requested.
g. Signed authorizations.
h. Information about beneficiaries, owners, members or authorized representatives. For USPS mail, two current forms of identification acceptable under the official form will be used: one with a photograph and another verifying the address; the same document cannot serve both purposes. Additional business KYC requirements are internal controls and do not replace PS Form 1583.
CONECTA may refuse to initiate, continue or reactivate services if the Client fails to provide the required documentation or CONECTA cannot reasonably verify the Client’s identity, authority or legitimacy.
8. USPS AND CMRA COMPLIANCE
When services involve mail reception or use of an address for mail delivery, the Client agrees to comply with all United States Postal Service rules, including the Domestic Mail Manual and requirements applicable to Commercial Mail Receiving Agencies.
The Client agrees that it cannot receive mail through CONECTA until it has correctly completed USPS PS Form 1583, provided the required identification and met any additional requirement requested by CONECTA or USPS. It is also essential that the CMRA at this location has completed its registration using PS Form 1583-A with the responsible Post Office and maintains required compliance. This agreement does not presume its approval.
Neither the Client nor CONECTA will submit a change-of-address order to USPS when the CMRA relationship ends. The Client will update its senders directly and provide CONECTA with the necessary forwarding instructions and address in accordance with DMM 508.1.8.4.
9. PAYMENTS, BILLING AND CHARGES
All services must be paid for in advance, unless otherwise agreed in writing.
The Client authorizes CONECTA to charge the fees for the contracted services, including initial fees, monthly fees, annual fees, overage charges, administrative charges, forwarding charges, storage charges, special-handling charges, reactivation charges, document charges and any other applicable fee. Charges and limits must be disclosed and accepted in the selected plan. If the plan includes unlimited scanning, there will be no page limits or overage charges for that scanning. Physical forwarding and additional services are quoted and accepted separately; commercial limits do not permit refusal of mail that USPS requires to be accepted.
Nonpayment may result in immediate suspension, service cancellation, withholding of access, additional charges, referral to collections or legal action. USPS obligations remain in effect for at least six months after termination, subject to the forwarding exception when the written instruction not to forward provided in the Mail Policy exists, and registered-agent duties remain in effect until their legally effective cessation. Cancellation or nonpayment does not authorize refusal of USPS mail that must be accepted or disregard of those duties. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
Payments are nonrefundable unless CONECTA expressly authorizes otherwise in writing or applicable law requires otherwise.
10. THIRD-PARTY PAYMENT PROCESSORS
CONECTA may use external payment processors to receive payments. The Client agrees to be subject to the corresponding processor’s terms, conditions, privacy policies and rules.
CONECTA will not be liable for errors, failures, declines, delays, blocks, disputes, unauthorized charges, breaches or any problem arising from external payment platforms or processors. This exclusion does not extend to CONECTA’s own actions, security duties or nonwaivable rights to make claims.
11. MAIL AND DOCUMENTS
Mail reception, opening, scanning, storage, forwarding, destruction or handling will be subject to the specific mail-handling agreement or exhibit.
CONECTA does not guarantee receipt, delivery, immediate availability, processing within a specific time or indefinite retention of mail or documents. Duties of care, mail acceptance and forwarding of registered-agent notices imposed by law remain in effect.
The Client is responsible for reviewing notifications, keeping information current and timely requesting any forwarding, scanning, collection or action concerning its mail.
12. PACKAGES AND GOODS
Unless specifically agreed in writing, CONECTA does not act as a package-reception center, storage facility, fulfillment center, warehouse, carrier or custodian of goods.
CONECTA may refuse, return, hold, destroy or report unauthorized, suspicious, hazardous, illegal, perishable or prohibited packages. These powers are subject to the Package Policy, valid written Client instructions and postal rules. They do not authorize destruction of property without consent or legal grounds, opening hazardous material or refusing USPS mail that must be accepted.
Any package accidentally received will be at the Client’s sole risk.
13. SUSPENSION OF SERVICE
CONECTA may immediately suspend services, with or without notice, if:
a. The Client fails to pay.
b. The Client provides false or incomplete information.
c. CONECTA cannot contact the Client.
d. Fraud is suspected.
e. Illegal or risky activity exists.
f. The Client breaches any policy.
g. A complaint, investigation or legal demand is received.
h. The Client misuses the address.
i. CONECTA determines that continuing service poses a legal, financial, reputational or operational risk.
During suspension, CONECTA may limit or stop mail reception, document access, scanning, forwarding, address use and any other service. USPS obligations remain in effect for at least six months after termination, subject to the forwarding exception when the written instruction not to forward provided in the Mail Policy exists, and registered-agent duties remain in effect until their legally effective cessation. Cancellation or nonpayment does not authorize refusal of USPS mail that must be accepted or disregard of those duties. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
14. TERMINATION OF SERVICE
CONECTA may terminate any service at any time, with or without cause, with or without notice, to the fullest extent permitted by law.
The Client may cancel under the procedure established by CONECTA, but will remain responsible for outstanding balances, accrued charges, contractual obligations and any charge incurred before or after cancellation relating to services rendered.
Upon termination, the Client must immediately stop using the address, PMB number, telephone number, business identification, brand, documents or any resource associated with CONECTA.
15. POST-TERMINATION EFFECTS
After termination, and except for obligations surviving by law or under the following rules, CONECTA will have no additional contractual obligation to:
a. Receive mail.
b. Notify the client.
c. Forward documents.
d. Store mail.
e. Scan documents.
f. Maintain address use.
g. Maintain service access.
h. Act as a recipient, agent or intermediary.
When the CMRA relationship ends, CONECTA will continue accepting the former Client’s mail for at least six months under DMM 508.1.8.4. As a written instruction permitted by that rule, by electronically accepting this document under the Electronic Signature and Authorizations Policy, the Client instructs that its mail not be automatically forwarded after termination and authorizes application of the contractual policy of 60-day storage and secure destruction of notified mail that it neither collects nor requests to be forwarded, except where retention is legally required. This instruction does not prevent the Client from requesting forwarding in writing and paying the disclosed and accepted costs; in that case, it will provide the address, or email address for authorized digital delivery, to be recorded in PS Form 1583 and the CRD. All physical forwarding through USPS requires new postage. If no valid written instruction not to forward exists, the minimum six-month forwarding required by the DMM will be provided. No instruction permits refusing mail, returning it to the sender during that period, holding it for six months to return it later to the Post Office or redepositing it without new postage. Mandatory reception does not reactivate the subscription or permit continued advertising of the address. Documents received in the capacity of registered agent are governed by the specific legal duties applicable to that role. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
The Client will be solely responsible for updating its address with government agencies, banks, the IRS, Secretaries of State, vendors, customers, creditors, insurers and third parties.
16. COOPERATION WITH AUTHORITIES
CONECTA may respond to valid legal requests issued by competent authorities, including subpoenas, court orders, search warrants, government demands, investigations, audits or legally enforceable requests.
CONECTA may share Client information when required by law, when there is reasonable suspicion of illegal activity, when necessary to protect its rights or when necessary to fulfill legal obligations. Every disclosure must have a valid legal basis, be limited to what is necessary and respect protective orders and other applicable restrictions; suspicion does not authorize indiscriminate disclosure.
17. PRIVACY AND DATA
CONECTA collects, uses, stores and discloses Client information for identity verification, service delivery, account administration, payment processing, fraud prevention and legal compliance, in accordance with applicable privacy notices. California Civil Code §§ 1798.81, 1798.81.5 and 1798.82 govern applicable secure disposal, reasonable security, required provider safeguards and breach notifications. CONECTA remains responsible for its own statutory duties when using providers. When § 1798.82 applies, required resident notice will be given within the applicable 30-calendar-day period, subject only to statutory permitted delays, and required notices to data owners and the Attorney General will also be made. Applicable website privacy disclosures under Business and Professions Code § 22575 must accurately describe actual practices. Where the CCPA applies to CONECTA as a covered business, service provider or contractor, CONECTA will fulfill the duties applicable to that role, including required notices, request handling, applicable access, correction, deletion and opt-out rights, and non-discrimination. These Terms do not presume coverage merely because a Client is in California and do not waive statutory privacy rights. Required USPS forms, identification and addresses may be provided to USPS. California mailbox-customer PS Form 1583 and both identification copies will be retained through two years after termination under Business and Professions Code § 17538.5(c), and longer when another applicable legal duty or preservation order requires. This special record requirement is distinct from ordinary mail or scan storage. The existing digital-file deletion provision is retained subject to legal exceptions; no new general scan-retention period is created.
The Client agrees that certain information may be collected to verify identity, provide services, process payments, fulfill legal obligations, prevent fraud, respond to authorities and administer the contractual relationship.
Client personal information will be disclosed only for legally permitted purposes and in accordance with applicable privacy notices and rights. Nothing in these Terms is consent to the sale or sharing of personal information or a waiver of an applicable statutory opt-out or other privacy right.
18. ELECTRONIC COMMUNICATIONS
The Client authorizes CONECTA to communicate by email, telephone, text messages, digital platforms, electronic portals or any other means provided by the Client. This consent concerns service delivery; it does not, by itself, constitute consent to advertising or automated campaigns requiring separate authorization.
The Client is responsible for keeping its contact information current.
CONECTA will not be liable for messages not received, emails sent to spam, disconnected phones, incorrect addresses or technological failures.
19. ELECTRONIC SIGNATURES
Electronic signatures and records may have the same legal effect as paper signatures and records under California’s Uniform Electronic Transactions Act, Civil Code §§ 1633.1–1633.17, and, where applicable, 15 U.S.C. § 7001. Each party must agree to the electronic transaction; there must be intent to sign, attribution to the signer and an accessible, retainable record of the terms and acceptance. Agreement to transact electronically is not inferred solely from electronic payment or registration of a purchase. Payment, service use or a general terms checkbox does not replace separate statutory consent, the California mailbox acknowledgment, USPS identification or signature-witnessing formalities. A notarial act must comply with the law governing the notary and the actual place of the act. These Terms do not authorize a California notary to perform remote online notarization before California law permits it. The USPS option for a real-time audio-video appearance before an authorized CMRA representative is distinct from notarization.
20. NO WARRANTIES
Services are provided “as is” and “as available”.
CONECTA does not guarantee:
a. That the address will be accepted by banks.
b. That the address will be accepted by government agencies.
c. That the Client will obtain approvals, licenses, bank accounts, credit, permits or benefits.
d. That services will be uninterrupted.
e. That documents will be received or delivered within specific times.
f. That third parties will act correctly.
g. That using the services will produce specific business, tax, legal or financial results.
21. LIMITATION OF LIABILITY
To the fullest extent permitted by law, CONECTA will not be liable for indirect, incidental, special, consequential, punitive or exemplary damages, loss of revenue, loss of opportunities, loss of reputation, loss of data, loss of documents, penalties, fines, business damages, delays or third-party failures.
CONECTA’s maximum total liability for any claim relating to the services will not exceed the amount actually paid by the Client to CONECTA during the twelve (12) months preceding the event giving rise to the claim.
All exclusions, liability limits, waivers and indemnities in this Agreement and its incorporated policies apply only to the extent permitted by California and controlling federal law. They do not excuse CONECTA’s fraud, willful injury, gross negligence, violations of law for which liability cannot be excluded, or other nonwaivable liability, including that protected by Civil Code § 1668. They do not eliminate mandatory USPS, California CMRA service-of-process, privacy or designated-agent duties. The twelve-month cap does not apply to liability or remedies that cannot lawfully be limited. Client indemnities cover reasonable, documented losses attributable to the Client’s breach, wrongful acts or omissions or those of persons for whom it is legally responsible; they do not shift CONECTA’s own fault to the Client. Nonwaivable consumer, public-injunction and statutory rights remain available. These qualifications control every more general exclusion, disclaimer, indemnity or no-refund statement in these Terms.
22. INDEMNIFICATION
The Client agrees to defend, indemnify and hold harmless CONECTA, its owners, directors, officers, employees, contractors, affiliates, agents and representatives against any claim, loss, damage, fine, penalty, investigation, expense, cost, liability or legal fee arising from:
a. Misuse of the services.
b. Misuse of the address.
c. False or incomplete information.
d. Illegal or suspicious activity.
e. Breach of these Terms.
f. Violation of laws or regulations.
g. Third-party claims.
h. Documents, packages or mail received.
i. Failure to update client records.
j. Use of the service by third parties authorized or not authorized by the Client. This obligation is subject to the scope rule and qualifications in clause 21; expenses must be reasonable, documented and legally enforceable.
23. DISPUTE RESOLUTION
Before initiating any legal proceeding, the Client must send a written notice detailing the dispute, facts, requested relief and contact information.
The parties must attempt to resolve the dispute in good faith for a minimum period of thirty (30) days. This process does not prevent seeking urgent relief, preserving a limitation or expiration period or exercising rights that cannot be conditioned on negotiation.
Disputes will first be addressed through the notice and good-faith negotiation procedure above, without preventing urgent relief, preservation of filing deadlines, agency complaints or nonwaivable rights. Binding individual arbitration applies only if both parties specifically and affirmatively accept this arbitration provision in a separate electronic acknowledgment or other valid written agreement, with a retainable record. Mere payment, use or acceptance of general terms is insufficient for this separate contractual requirement. Where validly accepted, arbitration is governed by the Federal Arbitration Act to the extent applicable to interstate or foreign commerce and otherwise by the California Arbitration Act, Code of Civil Procedure §§ 1280–1294.4, to the extent consistent with controlling federal law. The parties will select a neutral arbitrator; absent agreement, a court may appoint one under applicable law. The proceeding will afford a fair hearing, necessary evidence and all nonwaivable remedies; fees and costs must comply with applicable law and may not effectively prevent access. No unidentified institution’s rules or fees are incorporated. The seat is Orange County, California, subject to mandatory consumer venue protections; remote participation may be agreed. Either party may use small claims court for eligible individual claims. Requests for public injunctive relief and other nonwaivable or legally nonarbitrable matters remain available in a competent court if they cannot lawfully be resolved in arbitration; no provision eliminates such relief in every forum. Courts determine whether a valid arbitration agreement exists and matters reserved to courts by law. If arbitration was not separately accepted or is unenforceable, clause 25 governs court proceedings.
24. INDIVIDUAL ARBITRATION AND PRESERVED COURT RIGHTS
Only within validly agreed arbitration, claims will proceed individually to the extent permitted by law and subject to clause 23’s exceptions. No general class-action waiver applies to court proceedings under these Terms.
The following rules apply:
a. Valid arbitration is decided by an arbitrator instead of a judge or jury.
b. An agreement to individual arbitration does not waive nonwaivable rights or public injunctive relief.
c. These Terms impose no predispute waiver of a jury in a California court and no blanket waiver of representative proceedings.
d. Consolidation or class treatment within arbitration is excluded only where the individual-arbitration agreement is valid and enforceable.
The separate affirmative arbitration acknowledgment required by clause 23 must clearly disclose the effect of arbitration and be retained. If no such valid acceptance exists, ordinary court rights remain. A later jury waiver may occur only as permitted by applicable procedural law. Nothing prevents reporting to government agencies or benefiting from relief the law makes nonwaivable.
25. GOVERNING LAW AND JURISDICTION
This Agreement exclusively governs services of the California entity identified at the beginning. Services contracted with another entity require their own agreement.
For services provided from California, this Agreement will be governed by the laws of the State of California. Controlling federal law will also apply, including USPS and arbitration rules where applicable.
Subject to validly agreed arbitration and mandatory jurisdiction and venue rules, judicial proceedings relating to this Agreement will be brought in the competent courts in Orange County, California, or, where federal jurisdiction exists, the United States District Court for the Central District of California. This provision does not create subject-matter jurisdiction, defeat mandatory consumer venue rights or waive the right to a jury in court. If the selected venue is legally unavailable, a court of otherwise proper jurisdiction and venue may hear the matter.
26. FORCE MAJEURE
CONECTA will not be liable for nonperformance, delay, interruption or inability to provide services due to events outside its reasonable control, including natural disasters, fires, floods, power outages, internet failures, government acts, strikes, pandemics, cyberattacks, USPS problems, courier problems, civil unrest, wars, terrorism or any similar event.
27. ASSIGNMENT
The Client may not assign, transfer, sell or delegate its rights or obligations under this Agreement without CONECTA’s prior written consent.
CONECTA may assign its rights or obligations to an affiliate, successor, purchaser, related company or third party continuing the business operation.
28. AMENDMENTS
CONECTA may amend these General Terms at any time. Changes will operate prospectively, will be communicated to the Client in a retainable format before taking effect and will allow cancellation before the next affected renewal. They will not retroactively alter accrued rights, services already paid for or existing disputes; when the law requires express consent, it will be obtained separately.
Continued use of the services after publication, notification or delivery of changes will constitute acceptance of those changes. Subject to the prior notice, prospective effect and consent required in the preceding clause.
29. SEVERABILITY
If any provision of this Agreement is found invalid, illegal or unenforceable, the remaining provisions will remain in full force and effect.
30. ENTIRE AGREEMENT
These General Terms, together with the specific agreements, authorizations, forms, exhibits, policies and documents incorporated by reference, constitute the entire agreement between the Client and CONECTA.
31. CLIENT ACCEPTANCE
By signing, paying for, using or continuing to use CONECTA’s services, the Client acknowledges having read, understood and accepted these General Terms.
BUSINESS ADDRESS AND VIRTUAL OFFICE SERVICE AGREEMENT
CONECTA USA BUSINESS CORP
This Business Address and Virtual Office Service Agreement (the “Agreement”) is entered into between:
CONECTA USA BUSINESS CORP, operating as CONECTA USA, located at 1913 E. 17th St, Ste 108, Santa Ana, CA 92705 (“CONECTA” or the “Company”), and the person or entity identified as the contracting party in the checkout, order, service sign-up page or electronic confirmation, hereinafter the “Client”.
This Agreement is governed by CONECTA’s General Terms and Conditions, which are incorporated by reference and form an integral part hereof.
1. PURPOSE OF THE AGREEMENT
CONECTA agrees to provide the Client with limited, revocable and nonexclusive use of a business address and associated virtual-office services, subject to the terms of this Agreement.
2. SERVICE DESCRIPTION
Depending on the selected plan, the service may include:
a. Use of a business address.
b. Assignment of a PMB number.
c. Mail reception.
d. Document scanning.
e. Mail forwarding (at additional cost).
f. Access to basic administrative services.
g. Limited facility use (if applicable).
Any service not expressly included will be considered outside the scope.
3. NATURE OF THE ADDRESS
The Client acknowledges and agrees that:
- The address provided is exclusively commercial.
- It does not constitute a residential domicile.
- It does not by itself create a real-estate lease or rental; actual possession and mandatory law govern as explained in General Terms clause 5.
- It grants no rights of physical possession.
- It does not by itself create a landlord-tenant relationship; General Terms clause 5 controls if the actual arrangement creates one.
It is an administrative service, not a real-estate service.
4. AUTHORIZED USE OF THE ADDRESS
The Client may use the address only for:
- business registration
- business correspondence
- administrative purposes. A mailing address does not establish a residence, physical presence or principal place of business that does not exist. Clients must make truthful address disclosures, including those required by California Business and Professions Code § 17538.5(a)–(b). A home-business exception may be used only when its statutory conditions are met. A corporate Agent for Service of Process appointment requires separate eligibility, designation and acceptance; California’s mandatory CMRA process-receipt authorization is a separate obligation and applies as described in the Mail Policy.
The Client may NOT:
- use it as a residence
- register persons as living there
- use it for illegal activities
- use it to mislead banks or authorities
5. IMPORTANT LIMITATIONS
CONECTA does not guarantee that the address:
- will be accepted by banks
- will be accepted by the IRS
- will be accepted by state agencies
- will enable accounts to be opened
- will enable credit to be obtained
The Client assumes all risk.
6. IDENTIFICATION AND USPS COMPLIANCE
The Client must:
- complete and sign the official PS Form 1583 before activating USPS mail reception, in accordance with the USPS Policy of this Agreement
- present valid identification
- comply with CMRA requirements
Without this, service will not be activated.
7. PMB ASSIGNMENT
CONECTA will assign a PMB number that must appear with that designation in the Client’s mailing address. It does not represent a physical suite.
The Client agrees to:
- use it correctly
- not alter it
- not omit it when required
Misuse may cause mail to be lost.
8. SERVICE TERM
The service term shall be the one displayed to and accepted by the Client during checkout, in the order, service sign-up page or electronic confirmation: monthly, annual or another term expressly contracted for.
The agreement will renew automatically unless canceled beforehand. The selected frequency, amount and cancellation procedure must be disclosed before acceptance; the Payment Policy and any applicable mandatory renewal rules govern.
9. PAYMENTS
The Client agrees to:
- pay for the service in advance
- accept recurring charges
- pay additional charges if applicable
There are no refunds except where legally required.
10. MAIL
Mail handling is governed by:
Exhibit B – California Mail Handling Authorization, together with the Mail and Legal Documents Policy included in this Agreement.
CONECTA is not responsible for:
- loss
- delay
- USPS errors
11. PACKAGES
Package handling is governed by:
Exhibit C – Package and Goods Policy included in this Agreement.
In general:
CONECTA is NOT required to receive packages. Services expressly contracted for and USPS mail, including its packages, that the CMRA must accept under DMM 508.1.8.4 are excepted.
12. FACILITY ACCESS (IF APPLICABLE)
If the plan includes physical access:
- it will be limited
- during established hours
- subject to availability
It is not the Client’s permanent office.
13. MISUSE
CONECTA may suspend or cancel if it detects:
- fraud
- illegal activity
- abusive use
- false information
WITHOUT prior notice. USPS obligations remain in effect for at least six months after termination, subject to the forwarding exception when the written instruction not to forward provided in the Mail Policy exists, and registered-agent duties remain in effect until their legally effective cessation. Cancellation or nonpayment does not authorize refusal of USPS mail that must be accepted or disregard of those duties. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
14. TERMINATION
CONECTA may cancel the service:
- at any time
- without notice
- for any lawful reason
The Client may also cancel, but:
- there are no refunds
- it must pay outstanding balances. Cancellation and its effects are also governed by the Termination Policy, including legal refund exceptions and surviving postal and registered-agent obligations.
15. EFFECTS OF CANCELLATION
When the agreement ends:
- the Client loses the right to use the address
- it must stop using it immediately
- CONECTA may withdraw as the address. Subject to applicable legal time limits and formalities; postal duties and, where applicable, registered-agent duties survive until their effective cessation. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
16. CLIENT RESPONSIBILITY
The Client is responsible for:
- update its address everywhere
- notify banks, the IRS and third parties
- manage its legal affairs
CONECTA is not responsible for consequences.
17. LIMITATION OF LIABILITY
CONECTA will not be liable for:
- business losses
- fines
- legal problems
- loss of mail
- rejection of the address
18. INDEMNIFICATION
The Client agrees to protect CONECTA against:
- lawsuits
- penalties
- claims
related to use of the address.
19. RELATIONSHIP BETWEEN THE PARTIES
This agreement does NOT create:
- a partnership
- a joint venture
- legal agency
- an employment relationship
20. ACCEPTANCE
By accepting electronically under the Electronic Signature and Authorizations Policy, the Client accepts this Agreement and the General Terms.
ACCEPTABLE USE AND PROHIBITED ACTIVITIES POLICY
CONECTA USA BUSINESS CORP
This Acceptable Use Policy (the “Policy”) forms an integral part of the General Terms and Conditions, the Business Address Agreement and all agreements entered into between the Client and CONECTA USA BUSINESS CORP (“CONECTA” or the “Company”).
Use of the services implies full acceptance of this Policy.
1. PURPOSE
This Policy establishes the mandatory conditions under which the Client may use the services provided by CONECTA, including business address, mail, virtual office and related services.
2. GENERAL PRINCIPLE OF USE
The Client agrees to:
a. Use the services only for lawful purposes.
b. Act in good faith.
c. Comply with all federal, state and local laws.
d. Not use the services to harm third parties.
3. PROHIBITED ACTIVITIES
The Client may not use the services for:
3.1 Illegal activities
a. Fraud of any kind.
b. Money laundering.
c. Tax evasion.
d. Document forgery.
e. Financial crimes.
3.2 Misleading use of the address
a. Identity theft.
b. Use of a false address with banks or entities.
c. Fraudulent company registration.
d. Manipulation of official information.
3.3 Improper commercial use
a. Operating warehouses or logistics from the address.
b. Bulk receipt of goods.
c. Use as a distribution center.
3.4 Improper communication activities
a. Spam.
b. Deceptive mass campaigns.
c. Fraudulent advertising.
3.5 Unauthorized regulated activities
a. Unlicensed financial services.
b. Sale of regulated products without a permit.
c. Unauthorized medical, legal or investment activities.
4. FRAUDULENT OR SUSPICIOUS USE
CONECTA may consider suspicious any activity that:
a. Is inconsistent with the declared business.
b. Presents sudden changes in usage volume.
c. Generates internal or external alerts.
d. Is reported by third parties.
5. RIGHT TO INVESTIGATE
CONECTA may:
a. Review the Client’s activity.
b. Request additional documentation.
c. Verify identity and operations.
d. Suspend services during the investigation.
The Client must cooperate at all times.
6. REPORTING TO AUTHORITIES
CONECTA may report information to authorities if:
a. Illegal activity is suspected.
b. It is required by law.
c. It is necessary to protect the Company.
This includes cooperation with:
- federal agencies
- state agencies
- local authorities
7. SUSPENSION OF SERVICE
CONECTA may suspend service:
a. Without prior notice.
b. Immediately.
c. For any legal risk.
During suspension, the Client may lose access to:
- address
- digital services
8. PERMANENT TERMINATION
Breach of this Policy may result in:
a. Immediate cancellation of the agreement.
b. Permanent blocking of the Client.
c. Removal of access to services.
9. EFFECTS OF TERMINATION
Upon termination:
a. The Client loses the contractual right to continue using the address.
b. Mail forwarding will be performed under DMM 508.1.8.4 and the Mail Policy.
c. There will be no refunds except those required by law or authorized in writing. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
10. LIMITATION OF LIABILITY
CONECTA will not be liable for:
a. The client’s legal consequences.
b. Business losses.
c. Indirect damages.
11. INDEMNIFICATION
The Client agrees to indemnify CONECTA for:
a. Third-party claims.
b. Legal investigations.
c. Penalties or fines.
12. UPDATES
CONECTA may amend this Policy at any time. Changes will operate prospectively, will be communicated to the Client in a retainable format before taking effect and will allow cancellation before the next affected renewal. They will not retroactively alter accrued rights, services already paid for or existing disputes; when the law requires express consent, it will be obtained separately.
Continued use of the service implies acceptance of the changes. Subject to the conditions in the preceding clause.
13. ACCEPTANCE
The Client acknowledges having read and accepts this Policy.
PAYMENT, BILLING AND REFUND POLICY
CONECTA USA BUSINESS CORP
This Payment, Billing and Refund Policy (the “Policy”) forms an integral part of the General Terms and Conditions, the Business Address Agreement and all agreements entered into between the Client and CONECTA USA BUSINESS CORP (“CONECTA” or the “Company”).
Use of the services implies full acceptance of this Policy.
1. SCOPE
This Policy governs:
a. Payment terms.
b. Billing.
c. Renewals.
d. Additional charges.
e. Refunds.
f. Disputes and chargebacks.
2. PAYMENT OBLIGATION
The Client agrees that:
a. Payment is mandatory for all services.
b. Access to services is conditioned on payment.
c. There is no free service unless expressly agreed.
Use of the service entails an immediate payment obligation.
3. PAYMENT OPTIONS
CONECTA accepts payments through:
a. Credit or debit cards.
b. Electronic transfers.
c. Authorized payment processors.
CONECTA may change or limit payment methods at any time.
4. CHARGE AUTHORIZATION
The Client authorizes CONECTA to:
a. Charge for contracted services.
b. Apply automatic recurring charges.
c. Charge additional fees where applicable. Fees, frequency and charge dates must be known and accepted. For bank debits, the mandate required by the payment method and law will also be obtained; this agreement does not authorize unspecified charges or replace nonwaivable revocation or dispute rights.
This authorization remains in effect while a contractual relationship exists.
5. AUTOMATIC BILLING
Services may renew automatically:
a. Monthly.
b. Annually.
The Client agrees that:
a. Authorized recurring charges occur at the disclosed frequency and amount until timely cancellation.
b. Cancellation before the next renewal prevents the next renewal charge; mandatory rights and notices prevail over any contrary clause.
For transactions covered by California Business and Professions Code §§ 17600–17606, CONECTA will clearly and conspicuously disclose the renewal or continuous-service terms near the request for consent, obtain affirmative express consent before charging, and provide a retainable acknowledgment with the terms and cancellation instructions. Verification of that consent will be retained for at least three years or one year after termination, whichever is longer. Covered initial terms of one year or more require the statutory notice 15–45 days before renewal. Covered trials or promotional periods exceeding 31 days require notice 3–21 days before expiration, subject to statutory exceptions and the rule coordinating overlapping notices. Required annual reminders will identify the service, charge frequency and amount, and cancellation method. Material-change notices will be retainable and explain cancellation; fee-change notices will be sent 7–30 days before the change takes effect. Online enrollment can be canceled exclusively online at will without obstructive additional steps, through an available direct cancellation mechanism or the immediately accessible preformatted cancellation email linked on this page. Cancellation is also available in the same medium used to activate the service or customarily used to interact with CONECTA, as the statute requires. If telephone cancellation is offered, calls will be answered promptly during business hours and cancellation voicemails processed or returned within one business day. The statutory definition covers individuals acquiring services for personal, family or household purposes; commercial accounts are not automatically classified as consumers. These rules apply wherever the statute covers the transaction and prevail over conflicting payment or termination language.
6. PRICES AND CHANGES
CONECTA may:
a. Change prices at any time.
b. Adjust fees according to the market or costs.
Changes will apply in the next billing cycle. Only after prior notice in a retainable form allowing cancellation before the affected cycle; the price of a period already paid for is not changed.
7. ADDITIONAL CHARGES
Charges may apply for:
a. Excess mail.
b. Forwarding.
c. Storage.
d. Special handling.
e. Service reactivation.
f. Administrative processing.
The Client accepts these charges as mandatory. Charges and limits must be disclosed and accepted in the selected plan. If the plan includes unlimited scanning, there will be no page limits or overage charges for that scanning. Physical forwarding and additional services are quoted and accepted separately; commercial limits do not permit refusal of mail that USPS requires to be accepted.
8. NONPAYMENT
In the event of nonpayment, CONECTA may:
a. Suspend service immediately.
b. Block access to mail.
c. Cancel the agreement.
d. Retain documents. USPS obligations remain in effect for at least six months after termination, subject to the forwarding exception when the written instruction not to forward provided in the Mail Policy exists, and registered-agent duties remain in effect until their legally effective cessation. Cancellation or nonpayment does not authorize refusal of USPS mail that must be accepted or disregard of those duties; without prior notice. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
9. OVERDUE ACCOUNTS
Outstanding accounts may:
a. Incur surcharges.
b. Be referred to collection agencies.
c. Result in legal action.
The Client will be responsible for:
a. Interest.
b. Collection costs.
c. Legal fees. Only if validly agreed, reasonable and within applicable legal limits. California Civil Code § 1717 governs reciprocity of qualifying contractual attorney-fee provisions. No clause imposes an unlawful penalty or eliminates nonwaivable dispute rights.
10. REFUND POLICY
All payments are NONREFUNDABLE, unless:
a. Required by law.
b. CONECTA authorizes otherwise in writing.
There will be no refunds for:
a. Voluntary cancellation.
b. Nonuse of the service.
c. Termination for breach.
11. DISPUTES AND CHARGEBACKS
The Client agrees that:
a. It will not initiate unjustified disputes.
b. It will not make fraudulent chargebacks.
If it does, CONECTA may:
a. Suspend or cancel services.
b. Block the client.
c. Initiate legal action.
The Client will be responsible for all associated costs.
12. PAYMENT PROCESSORS
Payments may be handled by third parties.
The Client agrees to:
a. The processor’s terms.
b. To resolve disputes directly with the provider. Without excluding direct claims against CONECTA for its own charges or actions or the Client’s nonwaivable rights.
CONECTA will not be liable for:
a. Processor failures.
b. Incorrect third-party charges.
13. FRAUD OR SUSPICIOUS ACTIVITY
CONECTA may suspend services if it detects:
a. Fraudulent activity.
b. Misuse of the payment system.
c. Inconsistencies in the information.
14. TERMINATION FOR BREACH
Failure to pay constitutes grounds for:
a. Immediate termination.
b. Permanent cancellation.
Without a right to a refund.
15. LIMITATION OF LIABILITY
CONECTA will not be liable for:
a. Banking failures.
b. Payment errors.
c. System interruptions.
16. INDEMNIFICATION
The Client agrees to indemnify CONECTA for:
a. Financial disputes.
b. Fraud.
c. Misuse of payments.
17. ACCEPTANCE
The Client acknowledges having read and accepted this Policy.
PAYMENT PROCESSOR POLICY
CONECTA USA BUSINESS CORP
This Payment Processor Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS CORP (“CONECTA” or the “Company”).
Use of the services implies full acceptance of this Policy.
1. SCOPE
This Policy governs the processing of payments made by the Client to CONECTA through external payment-service providers.
2. USE OF PAYMENT PROCESSORS
All payments will be processed through one or more external providers (the “Payment Processor”), such as, without limitation:
- Stripe
- Square
- PayPal
- or other authorized providers
CONECTA does not act as a financial institution or payment processor.
3. NO STORAGE OF FINANCIAL DATA
CONECTA does not directly collect or store:
a. Credit or debit card numbers.
b. Complete bank details.
c. Sensitive financial information.
All this information is managed exclusively by the Payment Processor.
4. ACCEPTANCE OF PROCESSOR TERMS
The Client agrees that:
a. It is subject to the Payment Processor’s terms and conditions.
b. It must comply with its privacy and security policies.
c. Any payment-related dispute must also be governed by those terms.
5. PAYMENT AUTHORIZATION
By providing payment information, the Client authorizes:
a. CONECTA to initiate the charges.
b. The Payment Processor to process them.
Including:
- recurring payments
- taxes
- additional charges
- extra services. Only for expressly contracted items, disclosed amounts and valid authorizations. The bank-debit mandate and its revocation will be documented according to the payment method; bank credentials will not be obtained through these forms.
6. PAYMENT METHODS
Available methods may include:
a. Credit cards
b. Debit cards
c. Digital payments
d. Other authorized methods
Availability will depend on the Payment Processor.
7. SECURITY
The Payment Processor implements industry-standard security measures.
However, CONECTA will not be liable for:
a. Processor security breaches.
b. Data breaches.
c. Unauthorized access.
8. PAYMENT DISPUTES
Any dispute relating to:
a. Charges
b. Errors
c. Unauthorized transactions
must be resolved directly with the Payment Processor. Without prejudice to CONECTA’s obligation to address claims concerning its own charges and the Client’s legal rights against its bank or card issuer.
CONECTA is not responsible for:
a. Dispute resolution.
b. Processor decisions.
c. Refunds denied by third parties.
9. CHARGEBACKS
In the event of a chargeback:
a. CONECTA may suspend services immediately.
b. The Client will be responsible for associated costs.
c. Legal action may be initiated where applicable. These measures do not penalize the good-faith exercise of nonwaivable rights; CONECTA may claim legitimate balances and act against proven fraud in accordance with the law. In no event are surviving postal or registered-agent duties suspended as a result.
10. PROCESSOR CHANGES
CONECTA reserves the right to:
a. Change Payment Processors.
b. Use multiple providers.
Without prior notice.
11. LIMITATION OF LIABILITY
CONECTA will not be liable for:
a. Payment Processor failures.
b. Failed transactions.
c. Processing delays.
d. Banking problems.
12. INDEMNIFICATION
The Client agrees to indemnify CONECTA for:
a. Financial disputes.
b. Fraud.
c. Misuse of the payment system.
13. ACCEPTANCE
The Client acknowledges having read and accepted this Policy.
MAIL AND LEGAL DOCUMENTS POLICY
CONECTA USA BUSINESS CORP
This Mail and Legal Documents Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS CORP (“CONECTA” or the “Company”).
Use of the services implies full acceptance of this Policy.
1. SCOPE
This Policy governs:
a. Mail reception.
b. Document handling.
c. Legal notices.
d. Storage.
e. Forwarding.
f. Responsibility for documents.
2. NATURE OF THE SERVICE
CONECTA acts exclusively as an administrative intermediary in mail reception.
CONECTA is not:
a. A postal service.
b. A carrier.
c. The client’s attorney or legal adviser.
d. A representative authorized to conduct litigation for the Client. California’s mandatory CMRA process-receipt role under Business and Professions Code § 17538.5 and any separately designated corporate Agent for Service of Process role are exceptions to a general statement that CONECTA is not a receiving agent; neither role authorizes legal representation.
3. MAIL RECEPTION
CONECTA may:
a. Receive mail on the Client’s behalf.
b. Sign for receipt when necessary.
c. Sort documents. Restricted deliveries will be signed for only when specific authorization exists and USPS rules are met; this clause does not permit replacing a personal signature required by the sender or by law.
There is no guarantee of:
a. Receipt of all shipments.
b. Immediate delivery or availability.
4. LEGAL DOCUMENTS
Legal documents include:
a. Lawsuits.
b. Subpoenas or summonses.
c. Court notices.
d. Government notices.
CONECTA may:
a. Scan documents within the Client’s authorization.
b. Notify the Client.
c. Forward documents under the contracted service and mandatory law. For California private-mailbox customers, CONECTA must accept service of process during the relationship and for two years after termination under Business and Professions Code § 17538.5(d). Within 48 hours after receipt, it must place a copy or receipt notice in the customer’s mailbox or usual mail-receipt place, unless the mailbox service has already ended. Within five days after receipt, it must send all documents by first-class mail to the customer’s last known home or personal address and obtain a certificate of mailing. These duties are mandatory, do not depend on an optional paid registered-agent plan, and are not replaced by an email scan. Service is deemed perfected ten days after mailing as the statute provides. Any separately designated corporate-agent duties also remain applicable. Opening and digitization respect the Mail Handling Authorization.
5. NO RESPONSIBILITY FOR LEGAL DEADLINES
The Client acknowledges that:
a. CONECTA does not guarantee instantaneous notification.
b. The Client remains responsible for responding to legal proceedings and meeting deadlines.
c. CONECTA does not act as legal counsel. No disclaimer excuses the mandatory 48-hour notice and five-day first-class mailing duties for California CMRA process, or CONECTA’s own duties under a separate valid corporate-agent appointment. Process documents may not be withheld or destroyed before required delivery duties are fulfilled.
The Client is responsible for:
a. Review its mail.
b. Meet legal deadlines.
6. STORAGE
Mail will be stored for a maximum period of:
60 calendar days from notification to the Client of its receipt
After this period, CONECTA may:
a. Securely destroy or dispose of Client-authorized documents that the Client has neither collected nor requested to be forwarded.
b. Apply the Client’s valid contractual instructions.
c. Retain what the law requires. The Client’s electronic acceptance under the Electronic Signature and Authorizations Policy constitutes contractual authorization to securely destroy, without additional notice, physical mail whose receipt has been notified and which the Client has neither collected nor requested to be forwarded within 60 days. No authorization per item is required. The only exceptions are records subject to legal retention, litigation or an authority’s order, and documents received as registered agent whose forwarding duty has not been fulfilled. Digital files retain the possibility of deletion after 30 days provided in the Mail Handling Authorization, subject to its legal exceptions; the physical 60-day period does not create a new digital period. Post-termination postal rules apply. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
7. DOCUMENT FORWARDING
Forwarding:
a. Will be requested by the Client.
b. Will be at the client’s expense.
c. Will be at the Client’s risk. The cost will be quoted and accepted before shipment; mandatory post-termination forwarding does not depend on reactivating the subscription.
CONECTA will not be liable for:
a. Loss of shipments.
b. Delays.
c. Courier failures.
8. DOCUMENTS AFTER TERMINATION
After service cancellation:
When the CMRA relationship ends, CONECTA will continue accepting the former Client’s mail for at least six months under DMM 508.1.8.4. As a written instruction permitted by that rule, by electronically accepting this document under the Electronic Signature and Authorizations Policy, the Client instructs that its mail not be automatically forwarded after termination and authorizes application of the contractual policy of 60-day storage and secure destruction of notified mail that it neither collects nor requests to be forwarded, except where retention is legally required. This instruction does not prevent the Client from requesting forwarding in writing and paying the disclosed and accepted costs; in that case, it will provide the address, or email address for authorized digital delivery, to be recorded in PS Form 1583 and the CRD. All physical forwarding through USPS requires new postage. If no valid written instruction not to forward exists, the minimum six-month forwarding required by the DMM will be provided. No instruction permits refusing mail, returning it to the sender during that period, holding it for six months to return it later to the Post Office or redepositing it without new postage. Mandatory reception does not reactivate the subscription or permit continued advertising of the address. Documents received in the capacity of registered agent are governed by the specific legal duties applicable to that role. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
After the minimum six-month period ends, only the mail classes permitted by DMM 508.1.8.4 will be returned to the Post Office, on the next business day after receipt and with the required postal endorsement, by handing them to the carrier or responsible Post Office, never placing them in a collection box. Mail already held during the six months may not be accumulated for later return. Early return as “Moved, Left No Address” requires prior forwarding with new postage and approval from the postmaster or station manager under the DMM.
9. SUSPICIOUS MAIL
CONECTA may:
a. Hold documents.
b. Inspect them.
c. Report them to authorities. Inspection is limited to the exterior and handling authorized by the Client or a valid legal order. If hazardous material is suspected, the shipment will not be opened or unnecessarily handled: the area will be safely isolated and USPIS or the competent authority notified. Evidence will not be destroyed and postal or judicial orders will not be disregarded.
If there is suspicion of:
- fraud
- illegal activity
- legal risk
10. SERVICE LIMITATIONS
CONECTA may:
a. Limit mail volume.
b. Apply additional charges.
c. Suspend services for excessive use. Charges and limits must be disclosed and accepted in the selected plan. If the plan includes unlimited scanning, there will be no page limits or overage charges for that scanning. Physical forwarding and additional services are quoted and accepted separately; commercial limits do not permit refusal of mail that USPS requires to be accepted.
11. LIMITATION OF LIABILITY
CONECTA will not be liable for:
a. Loss of mail.
b. Delays.
c. Third-party errors.
d. Legal consequences.
12. INDEMNIFICATION
The Client agrees to indemnify CONECTA for:
a. Third-party lawsuits.
b. Legal problems.
c. Misuse of the service.
13. DISCLAIMER OF WARRANTIES
The service is provided “as is”.
There is no guarantee of:
a. Complete receipt.
b. Immediate processing.
c. Constant availability.
14. ACCEPTANCE
The Client acknowledges having read and accepted this Policy.
TERMINATION AND CANCELLATION POLICY
CONECTA USA BUSINESS CORP
This Termination and Cancellation Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS CORP (“CONECTA” or the “Company”).
Use of the services implies full acceptance of this Policy.
1. SCOPE
This Policy governs:
a. Cancellation by the Client.
b. Termination by CONECTA.
c. Suspension of services.
d. Legal effects after termination.
2. TERMINATION BY CONECTA
CONECTA may suspend or cancel any service:
a. At any time.
b. Without prior notice.
c. For any lawful reason or risk. USPS obligations remain in effect for at least six months after termination, subject to the forwarding exception when the written instruction not to forward provided in the Mail Policy exists, and registered-agent duties remain in effect until their legally effective cessation. Cancellation or nonpayment does not authorize refusal of USPS mail that must be accepted or disregard of those duties. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
Including, without limitation:
a. Nonpayment.
b. False information.
c. Inability to make contact.
d. Suspicious activity.
e. Breach of policies.
f. Misuse of the address.
g. Legal or regulatory requirements.
3. TERMINATION BY THE CLIENT
The Client may cancel the service:
a. At any time.
b. Through the enabled cancellation platform or by email to info@conectausabiz.com. An immediately accessible preformatted cancellation email is linked on this page for online subscription cancellation; no extra form, telephone call or retention discussion is required. CONECTA will document receipt and stop future renewal charges following a timely request. Any account-identification step must be reasonable, necessary and lawful, and may not obstruct or delay a covered consumer’s cancellation. The California automatic-renewal rules in the Payment Policy control where applicable. Legitimate existing balances and statutory refund rights survive; required postal and process-receipt duties do not depend on subscription reactivation.
However:
a. No refunds arise.
b. Outstanding balances must be paid.
4. SUSPENSION OF SERVICES
CONECTA may temporarily suspend services when:
a. A legal risk exists.
b. An investigation is required.
c. Payment is overdue.
During suspension, the Client may lose access to:
a. Mail.
b. Business address.
c. Digital services. USPS obligations remain in effect for at least six months after termination, subject to the forwarding exception when the written instruction not to forward provided in the Mail Policy exists, and registered-agent duties remain in effect until their legally effective cessation. Cancellation or nonpayment does not authorize refusal of USPS mail that must be accepted or disregard of those duties. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
5. IMMEDIATE EFFECTS OF TERMINATION
Once service ends:
a. The Client loses the right to use the address.
b. Access to all services is canceled.
c. Any active operation is blocked. Mandatory mail, data-protection and registered-agent actions that legally survive are excepted.
6. SUBSEQUENT MAIL
After termination:
a. CONECTA will accept and forward mail under DMM 508.1.8.4 and the Mail Policy.
b. It will fulfill registered-agent notification duties until their effective cessation.
c. It may dispose of shipments only under valid written instructions and the law. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
7. SUBSEQUENT USE OF THE ADDRESS
The Client may not continue using the address.
CONECTA may:
a. Remove its association with the client.
b. Withdraw from registrations if applicable. Withdrawal as registered agent requires filing and notice in accordance with the law and takes effect only on the corresponding legal date.
The Client assumes all legal consequences.
8. DOCUMENTS RECEIVED AFTER TERMINATION
CONECTA may:
a. Process documents in accordance with its current legal duties.
b. Retain them temporarily under applicable rules.
c. Charge only fees previously disclosed, accepted and legally enforceable.
d. Require reactivation only for new optional services, never as a condition of mandatory mail forwarding or compliance as registered agent. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
9. CLIENT RESPONSIBILITY
The Client is responsible for:
a. Update its address in all its records.
b. Notify banks and authorities.
c. Fulfill legal obligations.
10. OUTSTANDING PAYMENTS
The Client will remain responsible for:
a. Outstanding balances.
b. Accrued charges.
c. Services rendered.
11. WAIVER OF CLAIMS
The Client waives claims for:
a. Lack of notification.
b. Mail not received.
c. Consequences of termination. This waiver is subject to the liability qualifications in the General Terms and does not cover breaches of legally enforceable postal or registered-agent obligations.
12. INDEMNIFICATION
The Client agrees to indemnify CONECTA for:
a. Lawsuits.
b. Legal delays.
c. Problems arising from service use.
13. LIMITATION OF LIABILITY
CONECTA will not be liable for:
a. Fines.
b. Penalties.
c. Loss of legal status.
d. Business damages.
14. AUTOMATIC TERMINATION
Service may terminate automatically due to:
a. Nonpayment.
b. Expiration of the agreement.
c. Breach.
15. REACTIVATION
CONECTA may allow reactivation:
a. Subject to conditions.
b. With an additional payment.
c. Without an obligation to accept.
16. SURVIVAL
After termination, the following remain in effect:
a. Limitation of liability.
b. Indemnification.
c. Payment obligations.
d. Legal provisions. e. Post-termination postal obligations. f. Registered-agent duties until their effective cessation. g. Lawful data security, retention and disposal. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
17. ACCEPTANCE
The Client acknowledges having read and accepted this Policy.
PACKAGE AND GOODS POLICY
CONECTA USA BUSINESS CORP
This Package and Goods Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS CORP (“CONECTA” or the “Company”).
Use of the services implies full acceptance of this Policy.
1. SCOPE
This Policy governs:
a. Package reception.
b. Handling of goods.
c. Storage.
d. Refusal or destruction of shipments.
e. Responsibility for packages.
2. DEFINITION OF A PACKAGE
A package is any shipment that:
a. Is not standard correspondence.
b. Contains physical goods.
c. Is delivered by companies such as UPS, FedEx, DHL, Amazon or others.
d. Has volume, weight or commercial value. Contractual classification as a package does not exclude USPS shipments from federal rules applicable to all its mail classes.
3. GENERAL POLICY
CONECTA is not:
a. A package-reception center.
b. A warehouse.
c. A distribution center.
d. A logistics company.
CONECTA is not required to receive packages. Packages expressly included in a contracted additional service and all USPS shipments a CMRA must accept are excepted. The package add-on does not turn CONECTA into a warehouse or logistics center.
4. RIGHT TO REFUSE
CONECTA may:
a. Refuse any package.
b. Return it to the sender.
c. Decline deliveries. These powers are limited to deliveries that may lawfully be refused and are not included in an accepted service; they do not permit refusal of USPS mail for current clients or those whose relationship ended within the preceding six months.
Without an obligation to notify the Client.
5. EXCEPTIONAL ACCEPTANCE
If CONECTA accepts a package:
a. It will be entirely at the Client’s risk.
b. It creates no future acceptance obligation.
c. It may incur additional charges. The contracted additional service, previously accepted charges and duties of care and liability that cannot be excluded will be respected.
6. STORAGE
If received:
a. Storage will be limited to 48 to 72 hours.
b. It will depend on available space.
c. It may incur additional fees. The specific period within that range will be disclosed upon receiving the package. Its expiration does not, by itself, authorize destruction; CONECTA will notify the Client to collect it or request forwarding.
After this period, CONECTA may:
a. Discard the package.
b. Return it.
c. Destroy it. Only with the Client’s valid written instructions or sufficient legal grounds, secure disposal where appropriate and respect for USPS obligations; abandonment is not presumed merely because 48 to 72 hours have elapsed.
7. UNAUTHORIZED PACKAGES
The following will be considered unauthorized:
a. Recurring shipments.
b. Commercial goods.
c. Products for sale.
d. Excessive volume. Except for categories and quantities expressly accepted in the contracted package add-on. The prohibition on operating a warehouse or logistics operation remains in effect.
CONECTA may act without prior notice.
8. PROHIBITED CONTENT
Sending the following to the address is prohibited:
a. Illegal substances.
b. Weapons.
c. Hazardous material.
d. Regulated products without a permit.
e. Fraudulent goods.
CONECTA may:
a. Hold the package.
b. Report it to authorities.
c. Cooperate with investigations.
9. INSPECTION
CONECTA may:
a. Examine the exterior of suspicious packages.
b. Request instructions or intervention from the competent authority.
c. Check contents only with valid authorization or a legal order and without exposure to hazardous materials. Inspection is limited to the exterior and handling authorized by the Client or a valid legal order. If hazardous material is suspected, the shipment will not be opened or unnecessarily handled: the area will be safely isolated and USPIS or the competent authority notified. Evidence will not be destroyed and postal or judicial orders will not be disregarded.
Without liability to the Client.
10. FORWARDING
If forwarding is permitted:
a. The Client assumes all costs.
b. Shipment will be at the Client’s risk.
c. Delivery is not guaranteed.
11. MISUSE
Use of the address for:
a. Trading products.
b. Logistics.
c. Storage.
will result in immediate cancellation when it involves unauthorized use of the location as a warehouse or logistics center; not merely because of the Client’s lawful activities or packages expressly included in the contracted add-on. Mandatory postal obligations survive.
12. TERMINATION
CONECTA may cancel services if it detects:
a. Abusive package use.
b. Legal risk.
c. Suspicious activity.
Without prior notice.
13. LIMITATION OF LIABILITY
CONECTA will not be liable for:
a. Loss of packages.
b. Damage.
c. Theft.
d. Delays.
Even if the package was accepted.
14. INDEMNIFICATION
The Client agrees to indemnify CONECTA for:
a. Damages.
b. Investigations.
c. Fines.
d. Claims.
related to packages.
15. DISCLAIMER OF WARRANTIES
CONECTA does not guarantee:
a. Package reception.
b. Shipment security.
c. Storage availability.
16. ACCEPTANCE
The Client acknowledges having read and accepted this Policy.
GOVERNMENT AND LAW ENFORCEMENT REQUESTS POLICY
CONECTA USA BUSINESS CORP
This Government and Law Enforcement Requests Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS CORP (“CONECTA” or the “Company”).
Use of the services implies full acceptance of this Policy.
1. SCOPE
This Policy governs:
a. Information requests from authorities.
b. Subpoenas, court orders and legal demands.
c. Disclosure of Client information.
d. CONECTA’s response procedures.
2. GENERAL PRINCIPLE
CONECTA agrees to:
a. Protect Client information.
b. Comply with applicable law.
c. Cooperate with authorities when legally required.
3. REQUIREMENTS FOR REQUESTS
CONECTA will respond only to requests meeting the following:
a. Valid legal process.
b. Competent authority.
c. Enforceable documentation.
Including:
- subpoenas
- court orders
- search warrants
- official demands
4. INFORMATION REQUIRED IN THE REQUEST
Every request must include:
a. Requesting officer’s name and position.
b. Official contact information.
c. Clear identification of the Client.
d. Specific description of the information requested.
e. Legal basis of the request.
5. METHOD OF DELIVERING REQUESTS
Requests must be sent to CONECTA by:
a. Certified mail.
b. An authorized process server.
c. Formal delivery to the Company’s official address. These channels do not restrict a legally valid alternative method or the specific disclosures required by California Business and Professions Code § 17538.5.
CONECTA will verify the legal basis of requests and does not voluntarily disclose protected information merely because of an informal inquiry. It will nevertheless provide the information specifically required by California Business and Professions Code § 17538.5: advise a complainant or inquirer of its CMRA process-agent role, make required mailbox records available to the Department of Consumer Affairs or investigating law enforcement, and disclose a judgment debtor mailbox customer’s last known address to a judgment creditor presenting a certified judgment, as the statute requires.
6. CONECTA’S RESPONSE
CONECTA may:
a. Review the request’s legal validity.
b. Reject invalid requests.
c. Request clarification.
d. Respond within a reasonable period.
7. DISCLOSURE OF INFORMATION
CONECTA may disclose information when:
a. Required by law.
b. A valid court order exists.
c. Necessary to fulfill legal obligations.
8. TYPES OF INFORMATION DISCLOSED
This may include:
a. Client information.
b. Account records.
c. Service history.
d. Mail data.
Only to the extent legally required.
9. CLIENT NOTIFICATION
CONECTA may notify the Client about the request, except when:
a. The law prohibits it.
b. A confidentiality order exists.
c. It involves an active investigation.
10. NO APPEARANCE
CONECTA will not be required to:
a. Appear in person.
b. Testify.
c. Act as legal representative.
Unless a court order requires it.
11. COMPLIANCE COSTS
CONECTA may charge fees for:
a. Processing requests.
b. Gathering information.
c. Administrative time.
The Client may be responsible for these costs.
12. INVALID REQUESTS
CONECTA may reject requests that:
a. Fail to meet legal requirements.
b. Are vague or excessive.
c. Are not duly authorized.
13. LEGAL PROTECTION
CONECTA will not be liable for:
a. Disclosure required by law.
b. Compliance with court orders.
c. Cooperation with authorities.
14. SUSPICIOUS ACTIVITY
CONECTA may report directly to authorities if it detects:
a. Fraud.
b. Illegal activity.
c. Regulatory risk.
15. LIMITATION OF LIABILITY
CONECTA will not be liable for:
a. The client’s legal consequences.
b. Investigations.
c. Penalties.
16. INDEMNIFICATION
The Client agrees to indemnify CONECTA for:
a. Legal costs.
b. Claims.
c. Investigations.
related to requests from authorities.
17. ACCEPTANCE
The Client acknowledges having read and accepted this Policy.
FORMS USE AND LEGAL ADVICE DISCLAIMER POLICY
CONECTA USA BUSINESS CORP
This Forms Use and Legal Advice Disclaimer Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS CORP (“CONECTA” or the “Company”).
Use of any form, document, template or material provided by CONECTA implies full acceptance of this Policy.
Official USPS PS Form 1583 and PS Form 1583-A are used without altering their text. Internal agreements supplement the service relationship and do not replace those forms or their requirements.
1. SCOPE
This Policy governs:
a. Use of forms provided by CONECTA.
b. The nonlegal nature of those documents.
c. The Client’s responsibility for their use.
2. NATURE OF THE FORMS
CONECTA may provide:
a. Templates.
b. Administrative forms.
c. Standard documents.
d. Guides or examples.
These materials:
a. Are general in nature.
b. Are not adapted to specific situations.
c. Are provided solely for informational or administrative purposes.
3. NO LEGAL ADVICE
CONECTA is not a law firm.
Therefore:
a. It does not provide legal advice.
b. It does not interpret laws for the client.
c. It does not offer legal opinions.
d. It does not replace an attorney.
The Client acknowledges that any decision based on these documents is at its own risk.
4. CLIENT RESPONSIBILITY
The Client is responsible for:
a. Review all forms.
b. Verify their content.
c. Adapt them to its specific situation.
d. Consult a licensed attorney before using them.
5. USE AT OWN RISK
The Client agrees that:
a. Using forms entails legal risks.
b. It may affect its rights and obligations.
c. It may have legal or tax consequences.
CONECTA will not be liable for those risks.
6. ACCURACY AND UPDATES
CONECTA does not guarantee that:
a. The forms are up to date.
b. They comply with current laws.
c. They apply in every state.
d. They are suitable for the Client.
7. AMENDMENTS
Forms may be changed at any time without prior notice.
The Client is responsible for checking the most recent version.
8. MISUSE
The Client may not:
a. Present the forms as legal advice.
b. Use them to mislead third parties.
c. Attribute their content to CONECTA as professional advice.
9. LIMITATION OF LIABILITY
CONECTA will not be liable for:
a. Errors in forms.
b. Incorrect use by the Client.
c. Legal consequences.
d. Economic losses.
10. INDEMNIFICATION
The Client agrees to indemnify CONECTA for:
a. Claims arising from use of forms.
b. Harm caused to third parties.
c. Legal consequences of misuse.
11. RELATIONSHIP WITH OTHER DOCUMENTS
This Policy supplements:
a. General Terms.
b. Specific agreements.
c. Use policies.
12. ACCEPTANCE
The Client acknowledges that:
a. I have read this Policy.
b. It understands that it is not receiving legal advice.
c. It agrees to use the forms at its own risk.
GENERAL DISCLAIMER – WE ARE NOT ATTORNEYS / NO LEGAL ADVICE
CONECTA USA BUSINESS CORP
This General Disclaimer (the “Disclaimer”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS CORP (“CONECTA” or the “Company”).
Use of the services implies full acceptance of this Disclaimer.
Administrative assistance does not include selecting legal strategies, interpreting rights or providing advice reserved for licensed professionals. A disclaimer does not authorize the unlicensed practice of law in California or replace any registration, contract or other requirement applicable to a regulated document-assistance service. No regulated professional service is included unless lawfully provided under the required separate engagement.
1. PRINCIPAL STATEMENT
CONECTA is an administrative and commercial services company.
CONECTA is not:
a. A firm of attorneys.
b. A legal practice.
c. A provider of legal advice.
2. NO ATTORNEY-CLIENT RELATIONSHIP
Use of CONECTA’s services does not create:
a. An attorney-client relationship.
b. A legal fiduciary relationship.
c. Legal representation of any kind.
3. ABSENCE OF LEGAL ADVICE
CONECTA does not provide:
a. Legal advice.
b. Interpretation of laws.
c. Legal opinions.
d. Representation before courts or authorities.
4. INFORMATION PROVIDED
Any information, document, guide or communication provided by CONECTA:
a. Is solely informational in nature.
b. Must not be considered professional advice.
c. Does not replace consultation with an attorney.
5. CLIENT RESPONSIBILITY
The Client is responsible for:
a. Consult a licensed attorney.
b. Verify any legal information.
c. Make informed decisions.
6. USE OF DOCUMENTS
The Client agrees that:
a. Use of documents provided by CONECTA is at its own risk.
b. Those documents may not be suitable for its situation.
7. LIMITATION OF LIABILITY
CONECTA will not be liable for:
a. Legal consequences.
b. Decisions made by the Client.
c. Misuse of information.
8. INDEMNIFICATION
The Client agrees to indemnify CONECTA for:
a. Claims related to nonexistent legal advice.
b. Misuse of services.
c. The Client’s misinterpretations.
9. ACCEPTANCE
The Client acknowledges that:
a. I have read this Disclaimer.
b. It understands that it is not receiving legal advice.
c. It accepts the terms established herein.
REGISTERED AGENT / AGENT FOR SERVICE OF PROCESS
SERVICE POLICY
CONECTA USA BUSINESS CORP
This Registered Agent Service Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS CORP (“CONECTA” or the “Company”).
Use of the service implies full acceptance of this Policy.
1. SCOPE OF SERVICE
CONECTA may act as the Client’s Registered Agent only when:
a. The corporate-agent service is expressly contracted for.
b. Required documentation is completed.
c. Corresponding fees are paid. The designated agent must be legally eligible, consent to the appointment and be properly named in the applicable California Secretary of State filing. A corporation serving under Corporations Code § 1505 must be authorized to do business in California, be in good standing and have filed the required certificate identifying its California office and authorized recipients before designation. These Terms do not certify that any unverified filing or appointment has occurred. A business-address subscription alone does not create a Secretary of State corporate-agent appointment. California’s statutory CMRA process-receipt authorization under Business and Professions Code § 17538.5 applies independently to mailbox customers.
2. NATURE OF THE SERVICE
The Client acknowledges that:
a. CONECTA acts solely as an agent receiving legal documents.
b. It does not legally represent the Client.
c. It does not provide legal advice.
d. It does not assume responsibility for the Client’s compliance.
3. REGISTERED AGENT FUNCTIONS
While its designation is in effect, CONECTA must:
a. Accept process and official documents within the scope of the valid designation.
b. Maintain the California service address and authorized recipients required for the designated agent.
c. Promptly transmit received documents to the Client using its current contact details, without assuming responsibility for preparing a legal response.
d. Maintain appropriate arrangements for receipt of process in accordance with California law and the filed designation. Florida’s statutory 10 a.m.–noon and 2–4 p.m. schedule does not govern California. Where documents are served under the separate CMRA role, the mandatory California 48-hour notice, five-day first-class mailing and certificate-of-mailing rules in the Mail Policy apply.
4. SERVICE LIMITATIONS
CONECTA does not guarantee:
a. Instantaneous notification.
b. Legal advice or completion of the Client’s responses within litigation deadlines.
c. Continuous monitoring of the Client’s obligations. These limitations do not excuse CONECTA’s own process-receipt and forwarding duties, including mandatory CMRA deadlines. Agent availability is distinct from a customer’s booked coworking-access hours.
The Client is responsible for:
a. Review notifications.
b. Meet legal deadlines.
5. CLIENT RESPONSIBILITY
The Client is responsible for:
a. Keep information current.
b. Comply with applicable state obligations.
c. File required Statements of Information, reports and tax filings on the schedule applicable to the entity type.
d. Keep its company in good standing. These Terms do not describe every California filing as annual.
6. LEGAL DOCUMENTS
CONECTA may receive:
a. Service of process.
b. Judicial notices.
c. Government correspondence.
CONECTA may:
a. Scan documents.
b. Notify the Client electronically.
7. NO RESPONSIBILITY FOR DEADLINES
The Client acknowledges that:
a. CONECTA does not monitor or calculate the Client’s litigation deadlines.
b. The Client is responsible for its response to proceedings.
c. The Client must act diligently. CONECTA remains responsible for its own legally enforceable acceptance, notification and forwarding duties; the California CMRA deadlines in the Mail Policy are not disclaimed.
8. CLIENT REQUIREMENTS
The Client must:
a. Maintain an active email address.
b. Maintain a current address.
c. Respond to communications.
9. TERMINATION OF SERVICE
CONECTA may cancel the service:
a. At any time.
b. Without prior notice.
c. For nonpayment.
d. For breach. Commercial cancellation, including nonpayment, does not by itself end the legal appointment; CONECTA will continue fulfilling its duties until effective cessation under the law. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
10. RESIGNATION AS REGISTERED AGENT
CONECTA may:
a. Resign from a separate corporate Agent for Service of Process appointment.
b. File the required signed and acknowledged statement with the California Secretary of State on the prescribed form. For corporations, Corporations Code § 1503 governs; for LLCs, § 17701.15 governs. Authority ceases upon the legally effective filing specified by the applicable California statute, not under Florida’s 31-day rule. Required statutory notice will be handled as that statute provides, and CONECTA will notify the Client of its contractual service termination. The Client must timely designate a replacement. Resignation from the Secretary of State appointment does not extinguish the independent two-year CMRA process-receipt and forwarding duties under Business and Professions Code § 17538.5.
The Client will be responsible for:
a. Appoint a new agent.
b. Maintain legal compliance.
11. EFFECTS OF RESIGNATION
Upon resignation:
a. CONECTA will cease acting as registered agent only from the effective cessation date.
b. The Client must maintain a new registered agent and registered office to avoid noncompliance.
c. Failure to replace the agent may have legal consequences, but does not by itself extinguish the Client’s substantive rights.
d. Independent postal obligations survive where applicable. California CMRA process-receipt, notice and mailing duties under Business and Professions Code § 17538.5 continue independently for two years after mailbox-service termination and are not conditioned on payment or a separate corporate-agent subscription.
12. LIMITATION OF LIABILITY
CONECTA will not be liable for:
a. Unaddressed lawsuits.
b. Fines.
c. Suspension of the company.
d. Legal consequences.
13. INDEMNIFICATION
The Client agrees to indemnify CONECTA for:
a. Legal claims.
b. Damages.
c. Court costs.
14. LEGAL COMPLIANCE
The Client agrees to comply with:
a. California laws.
b. Applicable corporate regulations.
c. California Secretary of State requirements for the Client’s entity type.
15. ACCEPTANCE
The Client acknowledges having read and accepted this Policy.
DIGITAL SERVICES POLICY
CONECTA USA BUSINESS CORP
This Digital Services Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS CORP (“CONECTA” or the “Company”).
Use of the services implies full acceptance of this Policy.
1. SCOPE
This Policy governs digital services offered by CONECTA, including:
a. Domain registration.
b. Business email accounts.
c. Website design or creation.
d. Hosting or digital storage.
e. Basic technology setup.
2. NATURE OF THE SERVICE
The Client acknowledges that:
a. CONECTA acts as an intermediary or administrative provider.
b. Services may depend on third parties.
c. Permanent availability is not guaranteed.
3. DOMAIN REGISTRATION
When CONECTA registers a domain:
a. It may do so through external providers.
b. The domain will be subject to the registrar’s terms.
The Client agrees that:
a. The domain may be managed by CONECTA or third parties.
b. It may not transfer it during initial periods if so established.
4. OWNERSHIP AND CONTROL
Ownership of digital assets will depend on:
a. The selected plan.
b. The provider used.
c. The specific applicable terms.
CONECTA may:
a. Maintain administrative control.
b. Limit access.
5. EMAIL ACCOUNTS
CONECTA may provide:
a. Business email accounts.
b. Basic setup.
The Client is responsible for:
a. Proper email use.
b. Credential security.
6. WEBSITES
If CONECTA creates or manages a website:
a. The service is limited to what was contracted for.
b. It does not include unlimited maintenance.
c. It does not guarantee business results.
7. THIRD-PARTY SERVICES
Many services depend on third parties, including:
a. Domain registrars.
b. Hosting providers.
c. Technology platforms.
CONECTA will not be liable for:
a. Third-party failures.
b. Interruptions.
c. Data loss.
8. LIMITATIONS
CONECTA does not guarantee:
a. Continuous availability.
b. Absence of errors.
c. Absolute security.
d. Business results.
9. SECURITY
The Client is responsible for:
a. Protect its credentials.
b. Maintain strong passwords.
c. Not share access. CONECTA retains its own security and incident-management obligations under the Privacy and Data section; the Client’s duty to protect passwords does not replace them.
10. PROHIBITED USE
The Client may not use digital services for:
a. Illegal activities.
b. Spam.
c. Fraud.
d. Distribution of illegal content.
11. TERMINATION
CONECTA may suspend digital services:
a. For nonpayment.
b. For breach.
c. For legal risk.
12. LOSS OF ACCESS
After cancellation:
a. The Client may lose access to domains.
b. It may lose email accounts.
c. It may lose digital content.
13. LIMITATION OF LIABILITY
CONECTA will not be liable for:
a. Data loss.
b. Technological failures.
c. Problems with external providers.
14. INDEMNIFICATION
The Client agrees to indemnify CONECTA for:
a. Misuse of digital services.
b. Harm to third parties.
c. Illegal activity.
15. ACCEPTANCE
The Client acknowledges having read and accepted this Policy.
ELECTRONIC SIGNATURE AND AUTHORIZATIONS POLICY
CONECTA USA BUSINESS CORP
This Electronic Signature and Authorizations Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS CORP (“CONECTA” or the “Company”).
Use of the services implies full acceptance of this Policy.
1. SCOPE
This Policy governs:
a. Use of electronic signatures.
b. Digital consents.
c. Authorizations granted by the Client.
d. Validity of electronic documents.
2. ELECTRONIC CONSENT
The Client agrees that it may:
a. Sign documents electronically.
b. Authorize agreements digitally.
c. Accept terms through electronic platforms.
3. LEGAL VALIDITY
The Client acknowledges that:
a. Electronic signatures have the same validity as a physical signature.
b. Electronic documents are legally binding.
To the extent permitted by applicable law, California’s Uniform Electronic Transactions Act, Civil Code §§ 1633.1–1633.17, and the federal E-SIGN Act, 15 U.S.C. § 7001, recognize qualifying electronic records and signatures. Consent to electronic transactions, intent, attribution and the ability to retain the record are required; electronic payment alone does not establish agreement to transact electronically under Civil Code § 1633.5. Statutory exclusions, separate-consent requirements, USPS appearance and identification rules, and applicable notarial formalities remain controlling. A California notary is not authorized by this document to conduct remote online notarization before the governing law permits it. A permitted USPS audio-video appearance before a CMRA representative is a distinct verification route.
4. METHODS OF ACCEPTANCE
Acceptance will be considered valid when the Client:
a. Signs electronically with intent to accept the available terms.
b. Selects a clearly presented acceptance checkbox.
c. Makes a payment accompanied by legally sufficient affirmative assent.
d. Uses services following a legally valid agreement.
e. Confirms acceptance by email. Every method requires consent attributable to the Client regarding terms made available beforehand. Payment or service use alone does not establish the separate electronic-transaction, renewal, arbitration or mailbox-process consents required by law or this Agreement. Online terms will be presented before a mandatory acceptance checkbox or equivalent mechanism, and CONECTA will retain the accepted version and evidence. Separate formalities are completed in checkout or the applicable onboarding documents, not through blank fields on this public page.
5. CLIENT AUTHORIZATION
The Client authorizes CONECTA to:
a. Execute electronic agreements.
b. Store digital records.
c. Use electronic-signature systems.
6. SIGNER IDENTITY
The Client acknowledges that:
a. It is responsible for protecting its access credentials.
b. Attribution of a signature will be determined by the facts and verification procedures; unauthorized use of credentials by a third party is not presumed to be a valid Client signature.
7. ELECTRONIC RECORDS
CONECTA may:
a. Store agreements digitally.
b. Retain evidence of acceptance.
c. Use electronic records as evidence. A complete, accessible and reproducible copy of the record and evidence of acceptance will be retained for the applicable legal or contractual period.
8. WITHDRAWAL OF CONSENT
The Client may withdraw electronic consent by written request to info@conectausabiz.com, without invalidating records previously validly signed or losing nonwaivable rights. Civil Code § 1633.5 protects the ability to decline further electronic transactions where applicable. Required E-SIGN consumer disclosures concerning paper copies, technical requirements, scope, withdrawal procedures, consequences and any disclosed fees must be supplied before obtaining the relevant consent. These Terms do not replace a required demonstration of access or permit forfeiture of statutory rights.
However:
a. Withdrawal may affect an electronic-only feature where lawfully disclosed.
b. Available lawful alternatives and any effect on future services will be explained; withdrawal is not itself consent to forfeiture of existing rights, and mandatory nonelectronic notices remain required.
9. SECURITY
CONECTA implements reasonable security measures, but does not guarantee absolute protection.
10. LIMITATION OF LIABILITY
CONECTA will not be liable for:
a. Unauthorized use of client accounts.
b. Technological failures.
c. System interruptions.
11. INDEMNIFICATION
The Client agrees to indemnify CONECTA for:
a. Misuse of electronic signatures.
b. Uncontrolled authorizations.
12. ACCEPTANCE
The Client acknowledges having read and accepted this Policy.
USPS COMPLIANCE AND PS FORM 1583 POLICY
CONECTA USA BUSINESS CORP
This USPS Compliance and PS Form 1583 Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS CORP (“CONECTA” or the “Company”).
Use of the services implies full acceptance of this Policy.
1. SCOPE
This Policy governs:
a. Compliance with the United States Postal Service (USPS).
b. Use of the address as a Commercial Mail Receiving Agency (CMRA).
c. PS Form 1583 requirements.
2. NATURE OF A CMRA
Receiving mail for third parties at the California location is subject to the USPS CMRA framework, even if provided as an office business center. CONECTA will activate such reception only after completing this location’s PS Form 1583-A registration with the responsible Post Office and verifying required compliance. This document does not certify that this process has already been approved.
The Client acknowledges that:
a. The service is subject to federal rules.
b. Noncompliance may result in suspension.
3. PS FORM 1583 REQUIREMENT
The Client must complete PS Form 1583 to:
a. Authorize CONECTA to receive mail.
b. Comply with USPS regulations.
Service will not be activated without this requirement. The official form is used without alterations. The applicant signs or confirms the signature in the physical or virtual presence, with real-time audio and video, of the CMRA owner, manager or authorized employee; alternatively, the applicant acknowledges the signature before a notary commissioned in a U.S. state, territory, possession or the District of Columbia, complying with its formalities. A foreign notary alone does not satisfy that alternative. An ordinary signature on this agreement does not replace that appearance.
4. MANDATORY IDENTIFICATION
The Client must provide:
a. Two valid forms of identification.
b. Documents accepted by USPS. One acceptable photo identification and another acceptable identification verifying the address, both current; the same document will not be used for both functions. Verification of the authorized individual will also apply when required by the official form. If information changes, a new PS Form 1583 will be submitted and the CRD updated.
CALIFORNIA PRIVATE MAILBOX CUSTOMER ACKNOWLEDGMENT — Business and Professions Code § 17538.5. Before service begins, the Client must receive and sign this acknowledgment together with the official PS Form 1583, through a legally valid onboarding process. By requesting and obtaining private mailbox service in California, the Client acknowledges its obligation to disclose its actual home address or residence on PS Form 1583 and promptly notify CONECTA in writing of any change. The Client irrevocably authorizes CONECTA, as the CMRA, to receive service of process on its behalf during service and for two years after termination. CONECTA will place a copy or receipt notice in the usual mailbox within 48 hours, unless service has ended, and send all documents by first-class mail to the last known home or personal address within five days, obtaining a certificate of mailing. The Client understands that commercial use must comply with § 17538.5 and the unfair-competition and false-advertising prohibitions in §§ 17200 and 17500; violations may result in civil or criminal penalties. PS Form 1583 is provided to USPS as required, and copies of the form and identification are retained by CONECTA and made available to the Department of Consumer Affairs or investigating law enforcement as required by law. The Client agrees to comply with these requirements. Its identity, actual address, signature and date are captured in the separate onboarding record; viewing this page alone is not a signature. This CMRA authorization is distinct from a Secretary of State corporate-agent appointment.
Missing documentation will prevent service.
5. VERIFICATION
CONECTA must verify what USPS requires and may request additional acceptable documentation:
a. Verify the Client’s identity.
b. Request additional acceptable documentation.
c. Reject incomplete applications. If address information does not match identification or cannot be verified, the application will not be approved. CONECTA will upload PS Form 1583 information and clear identification copies to the CRD, keep the form available at the location and perform required quarterly certifications. In addition to federal requirements, California Business and Professions Code § 17538.5(c) requires retaining copies of PS Form 1583 and both identification documents through two years after the customer’s service ends. That California retention duty is not displaced by completion of the CRD upload.
6. ADDRESS USE
The Client agrees to:
a. Use the address with the assigned PMB and in accordance with USPS.
b. Not manipulate postal records.
c. Not submit, or have CONECTA submit, a change-of-address order to USPS when the CMRA relationship ends.
d. Directly provide and update forwarding instructions and information.
7. USPS PROHIBITIONS
The Client may not:
a. Use the address for fraud.
b. Receive illegal mail.
c. Manipulate postal services.
8. SUSPENSION OF SERVICE
CONECTA may suspend services if:
a. The Client fails to comply with USPS.
b. Documentation is incomplete.
c. Suspicious activity is detected. Mail handling will follow USPS instructions and rules; contractual suspension does not authorize refusing mail that must be accepted or holding it as security for payment.
9. TERMINATION
CONECTA may cancel service if:
a. PS Form 1583 requirements are not met.
b. USPS rules are breached.
10. CLIENT RESPONSIBILITY
The Client is responsible for:
a. Keep information current.
b. Comply with federal regulations.
At closure, CONECTA will record the termination date and update the CRD as soon as practicable. The federal rule requires the endorsed PS Form 1583 to remain available for inspection for at least six months; California Business and Professions Code § 17538.5(c) separately requires retention of the form and both identification copies for two years after termination. CONECTA will satisfy the longer applicable duty and any other legal preservation requirement. USPS post-termination mail handling and California’s independent two-year CMRA process duties continue as provided in the Mail Policy, despite subscription cancellation.
11. LIMITATION OF LIABILITY
CONECTA will not be liable for:
a. Suspension of postal service.
b. Refusal of mail.
c. Legal consequences.
12. INDEMNIFICATION
The Client agrees to indemnify CONECTA for:
a. USPS violations.
b. Misuse of the postal service.
13. ACCEPTANCE
The Client acknowledges having read and accepted this Policy.
