Florida

TERMS AND CONDITIONS OF SERVICE

CONECTA USA BUSINESS FL LLC

d/b/a CONECTA USA
1106 Plaza Dr, Kissimmee, FL 34743

Effective Date
September 18, 2026
Version
FL-2026-09-18-v1.0

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COMPREHENSIVE MASTER SERVICES AGREEMENT

CONECTA USA BUSINESS FL LLC

Effective date: September 18, 2026. Version: FL-2026-09-18-v1.0.

This Comprehensive Master Services Agreement (the “Agreement”) is entered into between:

CONECTA USA BUSINESS FL LLC, d/b/a CONECTA USA, located at 1106 PLAZA DR, KISSIMMEE, FL 34743 (“CONECTA” or the “Company”), and the person or entity identified as the contracting party in the checkout, order, service sign-up page or electronic confirmation, hereinafter the “Client”.

This Agreement constitutes the principal document governing the contractual relationship between the parties.

FLORIDA SCOPE. This Agreement applies exclusively to CONECTA USA BUSINESS FL LLC, d/b/a CONECTA USA, and the location at 1106 PLAZA DR, KISSIMMEE, FL 34743. It does not assign obligations or authorizations to entities in other jurisdictions. The specific documents identified and delivered to the Client form part of the Florida contractual framework. Mandatory federal and Florida rules prevail over any incompatible provision of this Agreement or its policies.

ASSIGNED BUSINESS ADDRESS

The business address assigned to the Client shall be as follows:

Address: 1106 PLAZA DR, KISSIMMEE, FL 34743
The assigned PMB will be communicated to the Client in the electronic service confirmation.

The Client must use the address exactly as indicated, including the assigned PMB number.

Mailing format: recipient's name; 1106 PLAZA DR, followed by the PMB designation and assigned number; KISSIMMEE FL 34743. The PMB number will be assigned upon service activation; a physical suite must not be invented and PMB must not be omitted.

FEES AND SELECTED PLAN

The selected plan, fee, payment frequency and billing start date shall be those displayed to and accepted by the Client during checkout, in the order, service sign-up page or electronic confirmation.

Billing cycle:
Charges will be made automatically on the same date of each period according to the selected frequency. Only the amount and frequency expressly contracted for and authorized will be charged. Payment-method authorization and renewal and cancellation rules are governed by the Payment Policy of this Agreement.

1. INCORPORATION OF DOCUMENTS

The Client acknowledges that this Agreement includes, by reference, all of the following documents:

  • General Terms and Conditions
  • Business Address Agreement
  • Acceptable Use Policy
  • Payment Policy
  • Payment Processor Policy
  • Mail Policy
  • Package Policy
  • Termination Policy
  • Government Authorities Policy
  • Forms Policy
  • No Legal Advice Disclaimer
  • Registered Agent Policy (if applicable)
  • Digital Services Policy (if applicable)
  • Electronic Signature Policy
  • USPS / Form 1583 Policy

All these documents form a single binding agreement. The Client will receive or be able to retain the current texts before accepting them. The Mail Handling Authorization, Business Address Use Authorization, KYC and Coworking Agreement are incorporated when applicable to the service and when they have been delivered and accepted.

2. SCOPE OF SERVICE

CONECTA will provide administrative, commercial and operational services as contracted for by the Client.

Services may include:

a. Business address

b. Mail reception

c. Virtual office

d. Registered Agent

e. Digital services

f. Use of physical spaces

3. RELATIONSHIP BETWEEN THE PARTIES

This Agreement does not create:

a. A partnership

b. A joint venture

c. An employment relationship

d. A fiduciary relationship

The Client acts independently.

4. CLIENT OBLIGATIONS

The Client agrees to:

a. Provide truthful information.

b. Comply with all laws.

c. Use the services lawfully.

d. Pay for the contracted services.

5. SERVICE LIMITATIONS

CONECTA does not guarantee:

a. Business results.

b. Bank approval.

c. The Client's tax compliance.

d. Complete receipt of mail. These qualifications do not eliminate mandatory mail-acceptance or registered-agent duties.

6. PAYMENTS

The Client agrees to:

a. Pay for all services.

b. Accept recurring charges.

c. Receive no refunds except as required by applicable law.

7. SUSPENSION AND TERMINATION

CONECTA may:

a. Suspend services.

b. Cancel the agreement.

c. Limit access.

At any time and without prior notice. USPS obligations remain in effect for at least six months after termination, subject to the forwarding exception when the written instruction not to forward provided in the Mail Policy exists, and registered-agent duties remain in effect until their legally effective cessation. Cancellation or nonpayment does not authorize refusal of USPS mail that must be accepted or disregard of those duties.

8. CLIENT RESPONSIBILITY

The Client is responsible for:

a. Its business activities.

b. Its legal compliance.

c. Use of the address.

9. LIMITATION OF LIABILITY

CONECTA will not be liable for:

a. Business losses.

b. Indirect damages.

c. Legal consequences. These exclusions, liability limits, waivers and indemnities apply only to the extent permitted by Florida and federal law. They do not excuse fraud, intentional misconduct, gross negligence or liabilities that cannot legally be waived; nor do they eliminate mandatory USPS, data-protection or registered-agent obligations. A general reference to indemnification does not impose indemnity for CONECTA's sole fault. Indemnities apply to losses attributable to the Client's breach, acts or omissions, or those of persons for whom the Client is responsible.

10. INDEMNIFICATION

The Client agrees to indemnify CONECTA for:

a. Third-party claims.

b. Damages.

c. Penalties. The qualifications in clause 9 above and in the General Terms apply.

11. DISPUTES

Disputes will be resolved through:

a. Prior negotiation.

b. Individual arbitration, if applicable. The procedure, qualifications and venue provided in clauses 23 through 25 of the General Terms apply.

The Client waives class actions. Only to the extent legally permitted and subject to the qualifications in the General Terms.

12. GOVERNING LAW

This Agreement shall be governed by:

a. The laws of the State of Florida.

b. Applicable federal law, including USPS rules where applicable.

13. AMENDMENTS

CONECTA may amend this Agreement at any time. Changes will operate prospectively, will be communicated to the Client in a retainable format before taking effect and will allow cancellation before the next affected renewal. They will not retroactively alter accrued rights, services already paid for or existing disputes; when the law requires express consent, it will be obtained separately.

Continued use implies acceptance. Provided that the notice and consent requirements of the preceding clause have been met.

14. ENTIRE AGREEMENT

This document constitutes the entire agreement between the parties.

15. ACCEPTANCE

The Client acknowledges that:

a. It has read all documents.

b. It understands the terms.

c. It accepts the entire agreement.

ELECTRONIC ACCEPTANCE

This Agreement may be accepted electronically through a mandatory acceptance checkbox or an equivalent electronic mechanism in the contracting process used by CONECTA, provided that the terms have been made available to the Client before acceptance and CONECTA retains evidence attributable to the Client. The identity of the Client and its representative, where applicable, and the acceptance date will be recorded in the electronic contracting record. The Electronic Signature and Authorizations Policy of this Agreement applies.

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GENERAL TERMS AND CONDITIONS OF SERVICE

CONECTA USA BUSINESS FL LLC

These General Terms and Conditions of Service (“General Terms” or “Agreement”) govern access to, contracting for and use of the services offered by CONECTA USA BUSINESS FL LLC, d/b/a CONECTA USA, with its business address at 1106 PLAZA DR, KISSIMMEE, FL 34743, hereinafter “CONECTA”, “the Company”, “we”, “our” or “the Provider”.

By contracting for, paying for, accessing, using or continuing to use any service offered by CONECTA, the client, user, company, representative, member, manager, shareholder, officer, authorized agent or any third party acting on the client's behalf, hereinafter the “Client”, agrees to be legally bound by these General Terms, as well as all applicable contracts, exhibits, forms, policies, authorizations and supplementary documents. This acceptance is determined by prior delivery of the terms, the representative's authority and the consent rules of the Electronic Signature Policy; it does not replace postal formalities.

1. SCOPE OF THE AGREEMENT

These General Terms apply to all services offered by CONECTA, including, without limitation:

a. Business address.

b. Virtual office.

c. Mail reception and handling.

d. Document scanning.

e. Mail forwarding.

f. Use of an assigned PMB number.

g. Administrative services.

h. Rental of shared space, meeting rooms or coworking space.

i. Services related to business registration, business identity, corporate documentation or administrative support.

j. Any other service offered by CONECTA in writing, orally, digitally or through its platforms.

These General Terms are incorporated by reference into any specific agreement signed between the Client and CONECTA. In the event of a conflict between these General Terms and a specific agreement, mandatory rules prevail first; then the signed specific agreement with respect to the service it governs; then this Master Agreement and its General Terms; and finally the incorporated policies. A later amendment expressly accepted prevails only as to its subject matter. No policy may reduce mail, privacy or registered-agent obligations imposed by law.

2. NATURE OF THE SERVICE

The Client acknowledges and agrees that CONECTA provides administrative, commercial and business-support services.

CONECTA is not a law firm, accounting firm, financial institution, government agency, insurance company or fiduciary, and does not act as the Client's tax, legal, immigration, financial, banking or regulatory adviser.

No information provided by CONECTA, its employees, representatives, contractors, affiliates or agents shall be interpreted as legal, tax, financial, accounting or professional advice. The Client is responsible for consulting licensed attorneys, certified public accountants, tax advisers, financial advisers or other authorized professionals before making decisions relating to its business, taxes, licenses, banks, government agencies or any other legal or financial matter.

3. NO ATTORNEY-CLIENT RELATIONSHIP

The Client expressly acknowledges that using CONECTA's services does not create an attorney-client, accountant-client, fiduciary, legal agency, legal representation or any other type of protected professional relationship.

Any form, document, guide, explanation, template or information provided by CONECTA is delivered solely for administrative, informational or business-convenience purposes.

The Client agrees that it is responsible for reviewing those documents with a licensed attorney before signing them, using them, filing them with government agencies or delivering them to third parties.

4. CLIENT RESPONSIBILITY FOR ITS INFORMATION

The Client represents, warrants and agrees that all information provided to CONECTA is truthful, complete, current, accurate and legally valid.

The Client is solely responsible for:

a. The accuracy of its personal and business name.

b. Its company information.

c. The residential or business address provided.

d. Its identification documents.

e. Its EIN, ITIN, SSN or any tax information.

f. Its state or federal registrations.

g. Its business activities.

h. Immediately updating any changes.

The Client must immediately notify CONECTA of any change in its personal, business, tax, legal or contact information, forwarding address, ownership, business structure or third-party authorization.

Failure to fulfill this obligation will be considered a material breach of the agreement and may result in immediate suspension or termination of service.

5. PERMITTED USE OF SERVICES

The Client may use CONECTA's services only for legitimate, lawful and authorized business purposes.

Use of the business address or any service must be limited to the uses expressly contracted for and approved by CONECTA.

The Client acquires no ownership, leasehold, possession, physical occupancy, residential domicile, real-estate control or any real-property interest in CONECTA's facilities, offices, address, suite, mailbox, PMB or space. If the actual operation grants exclusive possession or other rights characteristic of a nonresidential tenancy, the name of this document does not displace Florida Statutes, Chapter 83, Part I; such use requires an appropriate separate agreement.

The service is strictly contractual, administrative and limited.

6. PROHIBITED USES

The Client may not use CONECTA's services for:

a. Illegal, fraudulent, deceptive or suspicious activities.

b. Money laundering.

c. Tax evasion.

d. Identity theft.

e. Bank fraud.

f. Commercial fraud.

g. Receipt of illicit goods.

h. Unlicensed regulated activities.

i. Misleading banks, government agencies, creditors, vendors or third parties.

j. Using the address as a personal residence.

k. Submitting false information to the IRS, Secretaries of State, banks, financial institutions, lenders, insurers or any authority.

l. Receiving unauthorized packages, hazardous products, perishables, drugs, weapons, alcohol, medications, counterfeit products or suspicious goods.

m. Any use that may harm CONECTA's reputation, operations, licenses, business relationships or interests.

CONECTA reserves the right to determine, in its sole discretion, whether an activity constitutes a prohibited use or legal risk.

7. VERIFICATION, IDENTIFICATION AND COMPLIANCE

The Client agrees to provide all documentation required by CONECTA, including, without limitation:

a. Valid photo identification.

b. Second identification or proof of address.

c. USPS PS Form 1583 when applicable.

d. Company formation documents.

e. EIN confirmation letter.

f. Operating Agreement, Bylaws or internal documents when requested.

g. Signed authorizations.

h. Information about beneficiaries, owners, members or authorized representatives. For USPS mail, two current forms of identification acceptable under the official form will be used: one with a photograph and another verifying the address; the same document cannot serve both purposes. Additional business KYC requirements are internal controls and do not replace PS Form 1583.

CONECTA may refuse to initiate, continue or reactivate services if the Client fails to provide the required documentation or CONECTA cannot reasonably verify the Client's identity, authority or legitimacy.

8. USPS AND CMRA COMPLIANCE

When services involve mail reception or use of an address for mail delivery, the Client agrees to comply with all United States Postal Service rules, including the Domestic Mail Manual and requirements applicable to Commercial Mail Receiving Agencies.

The Client agrees that it cannot receive mail through CONECTA until it has correctly completed USPS PS Form 1583, provided the required identification and met any additional requirement requested by CONECTA or USPS. It is also essential that the CMRA at this location has completed its registration using PS Form 1583-A with the responsible Post Office and maintains required compliance. This agreement does not presume its approval.

Neither the Client nor CONECTA will submit a change-of-address order to USPS when the CMRA relationship ends. The Client will update its senders directly and provide CONECTA with the necessary forwarding instructions and address in accordance with DMM 508.1.8.4.

9. PAYMENTS, BILLING AND CHARGES

All services must be paid for in advance, unless otherwise agreed in writing.

The Client authorizes CONECTA to charge the fees for the contracted services, including initial fees, monthly fees, annual fees, overage charges, administrative charges, forwarding charges, storage charges, special-handling charges, reactivation charges, document charges and any other applicable fee. Charges and limits must be disclosed and accepted in the selected plan. If the plan includes unlimited scanning, there will be no page limits or overage charges for that scanning. Physical forwarding and additional services are quoted and accepted separately; commercial limits do not permit refusal of mail that USPS requires to be accepted.

Nonpayment may result in immediate suspension, service cancellation, withholding of access, additional charges, referral to collections or legal action. USPS obligations remain in effect for at least six months after termination, subject to the forwarding exception when the written instruction not to forward provided in the Mail Policy exists, and registered-agent duties remain in effect until their legally effective cessation. Cancellation or nonpayment does not authorize refusal of USPS mail that must be accepted or disregard of those duties.

Payments are nonrefundable unless CONECTA expressly authorizes otherwise in writing or applicable law requires otherwise.

10. THIRD-PARTY PAYMENT PROCESSORS

CONECTA may use external payment processors to receive payments. The Client agrees to be subject to the corresponding processor's terms, conditions, privacy policies and rules.

CONECTA will not be liable for errors, failures, declines, delays, blocks, disputes, unauthorized charges, breaches or any problem arising from external payment platforms or processors. This exclusion does not extend to CONECTA's own actions, security duties or nonwaivable rights to make claims.

11. MAIL AND DOCUMENTS

Mail reception, opening, scanning, storage, forwarding, destruction or handling will be subject to the specific mail-handling agreement or exhibit.

CONECTA does not guarantee receipt, delivery, immediate availability, processing within a specific time or indefinite retention of mail or documents. Duties of care, mail acceptance and forwarding of registered-agent notices imposed by law remain in effect.

The Client is responsible for reviewing notifications, keeping information current and timely requesting any forwarding, scanning, collection or action concerning its mail.

12. PACKAGES AND GOODS

Unless specifically agreed in writing, CONECTA does not act as a package-reception center, storage facility, fulfillment center, warehouse, carrier or custodian of goods.

CONECTA may refuse, return, hold, destroy or report unauthorized, suspicious, hazardous, illegal, perishable or prohibited packages. These powers are subject to the Package Policy, valid written Client instructions and postal rules. They do not authorize destruction of property without consent or legal grounds, opening hazardous material or refusing USPS mail that must be accepted.

Any package accidentally received will be at the Client's sole risk.

13. SUSPENSION OF SERVICE

CONECTA may immediately suspend services, with or without notice, if:

a. The Client fails to pay.

b. The Client provides false or incomplete information.

c. CONECTA cannot contact the Client.

d. Fraud is suspected.

e. Illegal or risky activity exists.

f. The Client breaches any policy.

g. A complaint, investigation or legal demand is received.

h. The Client misuses the address.

i. CONECTA determines that continuing service poses a legal, financial, reputational or operational risk.

During suspension, CONECTA may limit or stop mail reception, document access, scanning, forwarding, address use and any other service. USPS obligations remain in effect for at least six months after termination, subject to the forwarding exception when the written instruction not to forward provided in the Mail Policy exists, and registered-agent duties remain in effect until their legally effective cessation. Cancellation or nonpayment does not authorize refusal of USPS mail that must be accepted or disregard of those duties.

14. TERMINATION OF SERVICE

CONECTA may terminate any service at any time, with or without cause, with or without notice, to the fullest extent permitted by law.

The Client may cancel under the procedure established by CONECTA, but will remain responsible for outstanding balances, accrued charges, contractual obligations and any charge incurred before or after cancellation relating to services rendered.

Upon termination, the Client must immediately stop using the address, PMB number, telephone number, business identification, brand, documents or any resource associated with CONECTA.

15. POST-TERMINATION EFFECTS

After termination, and except for obligations surviving by law or under the following rules, CONECTA will have no additional contractual obligation to:

a. Receive mail.

b. Notify the client.

c. Forward documents.

d. Store mail.

e. Scan documents.

f. Maintain address use.

g. Maintain service access.

h. Act as a recipient, agent or intermediary.

When the CMRA relationship ends, CONECTA will continue accepting the former Client's mail for at least six months under DMM 508.1.8.4. As a written instruction permitted by that rule, by electronically accepting this document under the Electronic Signature and Authorizations Policy, the Client instructs that its mail not be automatically forwarded after termination and authorizes application of the contractual policy of 60-day storage and secure destruction of notified mail that it neither collects nor requests to be forwarded, except where retention is legally required. This instruction does not prevent the Client from requesting forwarding in writing and paying the disclosed and accepted costs; in that case, it will provide the address, or email address for authorized digital delivery, to be recorded in PS Form 1583 and the CRD. All physical forwarding through USPS requires new postage. If no valid written instruction not to forward exists, the minimum six-month forwarding required by the DMM will be provided. No instruction permits refusing mail, returning it to the sender during that period, holding it for six months to return it later to the Post Office or redepositing it without new postage. Mandatory reception does not reactivate the subscription or permit continued advertising of the address. Documents received in the capacity of registered agent are governed by the specific legal duties applicable to that role.

The Client will be solely responsible for updating its address with government agencies, banks, the IRS, Secretaries of State, vendors, customers, creditors, insurers and third parties.

16. COOPERATION WITH AUTHORITIES

CONECTA may respond to valid legal requests issued by competent authorities, including subpoenas, court orders, search warrants, government demands, investigations, audits or legally enforceable requests.

CONECTA may share Client information when required by law, when there is reasonable suspicion of illegal activity, when necessary to protect its rights or when necessary to fulfill legal obligations. Every disclosure must have a valid legal basis, be limited to what is necessary and respect protective orders and other applicable restrictions; suspicion does not authorize indiscriminate disclosure.

17. PRIVACY AND DATA

CONECTA collects, uses, stores and shares Client information in accordance with its Privacy Policy. CONECTA will take reasonable measures to protect electronic personal data and securely dispose of it when appropriate under Florida Statutes § 501.171; it will fulfill legal incident-notification obligations. Using providers does not eliminate CONECTA's own legal obligations. It may communicate to USPS the forms, identification and addresses required by DMM 508.1.8. Records subject to mandatory retention or a legal order will be preserved for the applicable period. These rules supplement the existing privacy provisions and do not establish a new general scan-retention period or a separate Florida-only policy.

The Client agrees that certain information may be collected to verify identity, provide services, process payments, fulfill legal obligations, prevent fraud, respond to authorities and administer the contractual relationship.

CONECTA will not sell the Client's personal information except as permitted or required by applicable law and in accordance with the current Privacy Policy.

18. ELECTRONIC COMMUNICATIONS

The Client authorizes CONECTA to communicate by email, telephone, text messages, digital platforms, electronic portals or any other means provided by the Client. This consent concerns service delivery; it does not, by itself, constitute consent to advertising or automated campaigns requiring separate authorization.

The Client is responsible for keeping its contact information current.

CONECTA will not be liable for messages not received, emails sent to spam, disconnected phones, incorrect addresses or technological failures.

19. ELECTRONIC SIGNATURES

The Client agrees that electronic signatures, digital consents, forms submitted online, email confirmations, payments, continued service use or acceptance through digital platforms will have the same validity as a physical signature, to the fullest extent permitted by law. The parties may agree to use electronic means under Florida Statutes § 668.50 and, where applicable, 15 U.S.C. § 7001. There must be intent to sign, attribution to the signer and the ability to retain a copy of the record. Payment or service use alone does not replace signatures, separate consents, identification or appearances required by USPS or other rules. If a Florida notary is used, Chapter 117 and applicable formalities, including those for remote notarization, will be followed; the notarial act's location will be the actual location.

20. NO WARRANTIES

Services are provided “as is” and “as available”.

CONECTA does not guarantee:

a. That the address will be accepted by banks.

b. That the address will be accepted by government agencies.

c. That the Client will obtain approvals, licenses, bank accounts, credit, permits or benefits.

d. That services will be uninterrupted.

e. That documents will be received or delivered within specific times.

f. That third parties will act correctly.

g. That using the services will produce specific business, tax, legal or financial results.

21. LIMITATION OF LIABILITY

To the fullest extent permitted by law, CONECTA will not be liable for indirect, incidental, special, consequential, punitive or exemplary damages, loss of revenue, loss of opportunities, loss of reputation, loss of data, loss of documents, penalties, fines, business damages, delays or third-party failures.

CONECTA's maximum total liability for any claim relating to the services will not exceed the amount actually paid by the Client to CONECTA during the twelve (12) months preceding the event giving rise to the claim.

These exclusions, liability limits, waivers and indemnities apply only to the extent permitted by Florida and federal law. They do not excuse fraud, intentional misconduct, gross negligence or liabilities that cannot legally be waived; nor do they eliminate mandatory USPS, data-protection or registered-agent obligations. A general reference to indemnification does not impose indemnity for CONECTA's sole fault. Indemnities apply to losses attributable to the Client's breach, acts or omissions, or those of persons for whom the Client is responsible. This rule extends to all incorporated policies and exhibits; the twelve-month cap does not apply to liabilities that cannot legally be limited.

22. INDEMNIFICATION

The Client agrees to defend, indemnify and hold harmless CONECTA, its owners, directors, officers, employees, contractors, affiliates, agents and representatives against any claim, loss, damage, fine, penalty, investigation, expense, cost, liability or legal fee arising from:

a. Misuse of the services.

b. Misuse of the address.

c. False or incomplete information.

d. Illegal or suspicious activity.

e. Breach of these Terms.

f. Violation of laws or regulations.

g. Third-party claims.

h. Documents, packages or mail received.

i. Failure to update client records.

j. Use of the service by third parties authorized or not authorized by the Client. This obligation is subject to the scope rule and qualifications in clause 21; expenses must be reasonable, documented and legally enforceable.

23. DISPUTE RESOLUTION

Before initiating any legal proceeding, the Client must send a written notice detailing the dispute, facts, requested relief and contact information.

The parties must attempt to resolve the dispute in good faith for a minimum period of thirty (30) days. This process does not prevent seeking urgent relief, preserving a limitation or expiration period or exercising rights that cannot be conditioned on negotiation.

Unless applicable law provides otherwise, any dispute will be resolved through binding individual arbitration. The Client waives participation in class actions, class arbitrations or representative proceedings. For arbitrable disputes arising from this Agreement, the Federal Arbitration Act will govern when applicable because interstate or foreign commerce is involved; where compatible and in other cases, the Florida Arbitration Code, Chapter 682, will govern. Arbitration will be seated in Osceola County, Florida, before a neutral arbitrator agreed upon by the parties; absent agreement, the legally prescribed judicial appointment process will be used. The procedure will respect hearing, evidence and nonwaivable remedies; the parties may agree to remote participation. No rules or fees of an unidentified institution are imposed here. Costs and fees will be determined under applicable law, without effectively preventing access to the proceeding. Matters that are nonarbitrable by law and permitted judicial protection or review proceedings are excepted.

24. CLASS ACTION AND JURY TRIAL WAIVER

The Client agrees that any dispute will be brought solely in an individual capacity.

The Client expressly waives:

a. Jury trial.

b. Class actions.

c. Representative proceedings.

d. Consolidation of claims with other clients.

These waivers apply only to the extent permitted by law and through knowing and voluntary acceptance. They do not prevent contacting authorities or exercising rights or remedies that the law makes nonwaivable. Specific acceptance of individual arbitration and the class-action and jury-trial waivers provided in clauses 23 and 24 will be obtained through a separate checkbox during checkout or an equivalent electronic mechanism, and evidence of that acceptance will be retained.

25. GOVERNING LAW AND JURISDICTION

This Agreement exclusively governs services of the Florida entity identified at the beginning. Services contracted with another entity require their own agreement.

For services provided from Florida, this Agreement will be governed by the laws of the State of Florida. Controlling federal law will also apply, including USPS and arbitration rules where applicable.

Subject to valid arbitration and mandatory jurisdiction rules, judicial proceedings relating to this Agreement will be brought before the competent courts of Osceola County, Florida, or, where federal jurisdiction exists, the United States District Court for the Middle District of Florida, Orlando Division. The choice of venue does not create otherwise nonexistent subject-matter jurisdiction or displace legally mandatory venues.

26. FORCE MAJEURE

CONECTA will not be liable for nonperformance, delay, interruption or inability to provide services due to events outside its reasonable control, including natural disasters, fires, floods, power outages, internet failures, government acts, strikes, pandemics, cyberattacks, USPS problems, courier problems, civil unrest, wars, terrorism or any similar event.

27. ASSIGNMENT

The Client may not assign, transfer, sell or delegate its rights or obligations under this Agreement without CONECTA's prior written consent.

CONECTA may assign its rights or obligations to an affiliate, successor, purchaser, related company or third party continuing the business operation.

28. AMENDMENTS

CONECTA may amend these General Terms at any time. Changes will operate prospectively, will be communicated to the Client in a retainable format before taking effect and will allow cancellation before the next affected renewal. They will not retroactively alter accrued rights, services already paid for or existing disputes; when the law requires express consent, it will be obtained separately.

Continued use of the services after publication, notification or delivery of changes will constitute acceptance of those changes. Subject to the prior notice, prospective effect and consent required in the preceding clause.

29. SEVERABILITY

If any provision of this Agreement is found invalid, illegal or unenforceable, the remaining provisions will remain in full force and effect.

30. ENTIRE AGREEMENT

These General Terms, together with the specific agreements, authorizations, forms, exhibits, policies and documents incorporated by reference, constitute the entire agreement between the Client and CONECTA.

31. CLIENT ACCEPTANCE

By signing, paying for, using or continuing to use CONECTA's services, the Client acknowledges having read, understood and accepted these General Terms.

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BUSINESS ADDRESS AND VIRTUAL OFFICE SERVICE AGREEMENT

CONECTA USA BUSINESS FL LLC

This Business Address and Virtual Office Service Agreement (the “Agreement”) is entered into between:

CONECTA USA BUSINESS FL LLC, d/b/a CONECTA USA, located at 1106 PLAZA DR, KISSIMMEE, FL 34743 (“CONECTA” or the “Company”), and the person or entity identified as the contracting party in the checkout, order, service sign-up page or electronic confirmation, hereinafter the “Client”.

This Agreement is governed by CONECTA's General Terms and Conditions, which are incorporated by reference and form an integral part hereof.

1. PURPOSE OF THE AGREEMENT

CONECTA agrees to provide the Client with limited, revocable and nonexclusive use of a business address and associated virtual-office services, subject to the terms of this Agreement.

2. SERVICE DESCRIPTION

Depending on the selected plan, the service may include:

a. Use of a business address.

b. Assignment of a PMB number.

c. Mail reception.

d. Document scanning.

e. Mail forwarding (at additional cost).

f. Access to basic administrative services.

g. Limited facility use (if applicable).

Any service not expressly included will be considered outside the scope.

3. NATURE OF THE ADDRESS

The Client acknowledges and agrees that:

  • The address provided is exclusively commercial.
  • It does not constitute a residential domicile.
  • It does not constitute a real-estate lease or rental.
  • It grants no rights of physical possession.
  • It does not create a landlord-tenant relationship.

It is an administrative service, not a real-estate service.

4. AUTHORIZED USE OF THE ADDRESS

The Client may use the address only for:

  • business registration
  • business correspondence
  • administrative purposes. Use of a mailing address does not authorize declaring a residence, physical presence or principal place of business that does not exist. Registered-agent service requires specific contracting, eligibility, designation and acceptance.

The Client may NOT:

  • use it as a residence
  • register persons as living there
  • use it for illegal activities
  • use it to mislead banks or authorities

5. IMPORTANT LIMITATIONS

CONECTA does not guarantee that the address:

  • will be accepted by banks
  • will be accepted by the IRS
  • will be accepted by state agencies
  • will enable accounts to be opened
  • will enable credit to be obtained

The Client assumes all risk.

6. IDENTIFICATION AND USPS COMPLIANCE

The Client must:

  • complete and sign the official PS Form 1583 before activating USPS mail reception, in accordance with the USPS Policy of this Agreement
  • present valid identification
  • comply with CMRA requirements

Without this, service will not be activated.

7. PMB ASSIGNMENT

CONECTA will assign a PMB number that must appear with that designation in the Client's mailing address. It does not represent a physical suite.

The Client agrees to:

  • use it correctly
  • not alter it
  • not omit it when required

Misuse may cause mail to be lost.

8. SERVICE TERM

The service term shall be the one displayed to and accepted by the Client during checkout, in the order, service sign-up page or electronic confirmation: monthly, annual or another term expressly contracted for.

The agreement will renew automatically unless canceled beforehand. The selected frequency, amount and cancellation procedure must be disclosed before acceptance; the Payment Policy and any applicable mandatory renewal rules govern.

9. PAYMENTS

The Client agrees to:

  • pay for the service in advance
  • accept recurring charges
  • pay additional charges if applicable

There are no refunds except where legally required.

10. MAIL

Mail handling is governed by:

Exhibit B – Florida Mail Handling Authorization, together with the Mail and Legal Documents Policy included in this Agreement.

CONECTA is not responsible for:

  • loss
  • delay
  • USPS errors

11. PACKAGES

Package handling is governed by:

Exhibit C – Package and Goods Policy included in this Agreement.

In general:
CONECTA is NOT required to receive packages. Services expressly contracted for and USPS mail, including its packages, that the CMRA must accept under DMM 508.1.8.4 are excepted.

12. FACILITY ACCESS (IF APPLICABLE)

If the plan includes physical access:

  • it will be limited
  • during established hours
  • subject to availability

It is not the Client's permanent office.

13. MISUSE

CONECTA may suspend or cancel if it detects:

  • fraud
  • illegal activity
  • abusive use
  • false information

WITHOUT prior notice. USPS obligations remain in effect for at least six months after termination, subject to the forwarding exception when the written instruction not to forward provided in the Mail Policy exists, and registered-agent duties remain in effect until their legally effective cessation. Cancellation or nonpayment does not authorize refusal of USPS mail that must be accepted or disregard of those duties.

14. TERMINATION

CONECTA may cancel the service:

  • at any time
  • without notice
  • for any lawful reason

The Client may also cancel, but:

  • there are no refunds
  • it must pay outstanding balances. Cancellation and its effects are also governed by the Termination Policy, including legal refund exceptions and surviving postal and registered-agent obligations.

15. EFFECTS OF CANCELLATION

When the agreement ends:

  • the Client loses the right to use the address
  • it must stop using it immediately
  • CONECTA may withdraw as the address. Subject to applicable legal time limits and formalities; postal duties and, where applicable, registered-agent duties survive until their effective cessation.

16. CLIENT RESPONSIBILITY

The Client is responsible for:

  • update its address everywhere
  • notify banks, the IRS and third parties
  • manage its legal affairs

CONECTA is not responsible for consequences.

17. LIMITATION OF LIABILITY

CONECTA will not be liable for:

  • business losses
  • fines
  • legal problems
  • loss of mail
  • rejection of the address

18. INDEMNIFICATION

The Client agrees to protect CONECTA against:

  • lawsuits
  • penalties
  • claims

related to use of the address.

19. RELATIONSHIP BETWEEN THE PARTIES

This agreement does NOT create:

  • a partnership
  • a joint venture
  • legal agency
  • an employment relationship

20. ACCEPTANCE

By accepting electronically under the Electronic Signature and Authorizations Policy, the Client accepts this Agreement and the General Terms.

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ACCEPTABLE USE AND PROHIBITED ACTIVITIES POLICY

CONECTA USA BUSINESS FL LLC

This Acceptable Use Policy (the “Policy”) forms an integral part of the General Terms and Conditions, the Business Address Agreement and all agreements entered into between the Client and CONECTA USA BUSINESS FL LLC (“CONECTA” or the “Company”).

Use of the services implies full acceptance of this Policy.

1. PURPOSE

This Policy establishes the mandatory conditions under which the Client may use the services provided by CONECTA, including business address, mail, virtual office and related services.

2. GENERAL PRINCIPLE OF USE

The Client agrees to:

a. Use the services only for lawful purposes.

b. Act in good faith.

c. Comply with all federal, state and local laws.

d. Not use the services to harm third parties.

3. PROHIBITED ACTIVITIES

The Client may not use the services for:

3.1 Illegal activities

a. Fraud of any kind.

b. Money laundering.

c. Tax evasion.

d. Document forgery.

e. Financial crimes.

3.2 Misleading use of the address

a. Identity theft.

b. Use of a false address with banks or entities.

c. Fraudulent company registration.

d. Manipulation of official information.

3.3 Improper commercial use

a. Operating warehouses or logistics from the address.

b. Bulk receipt of goods.

c. Use as a distribution center.

3.4 Improper communication activities

a. Spam.

b. Deceptive mass campaigns.

c. Fraudulent advertising.

3.5 Unauthorized regulated activities

a. Unlicensed financial services.

b. Sale of regulated products without a permit.

c. Unauthorized medical, legal or investment activities.

4. FRAUDULENT OR SUSPICIOUS USE

CONECTA may consider suspicious any activity that:

a. Is inconsistent with the declared business.

b. Presents sudden changes in usage volume.

c. Generates internal or external alerts.

d. Is reported by third parties.

5. RIGHT TO INVESTIGATE

CONECTA may:

a. Review the Client's activity.

b. Request additional documentation.

c. Verify identity and operations.

d. Suspend services during the investigation.

The Client must cooperate at all times.

6. REPORTING TO AUTHORITIES

CONECTA may report information to authorities if:

a. Illegal activity is suspected.

b. It is required by law.

c. It is necessary to protect the Company.

This includes cooperation with:

  • federal agencies
  • state agencies
  • local authorities

7. SUSPENSION OF SERVICE

CONECTA may suspend service:

a. Without prior notice.

b. Immediately.

c. For any legal risk.

During suspension, the Client may lose access to:

  • mail
  • address
  • digital services

8. PERMANENT TERMINATION

Breach of this Policy may result in:

a. Immediate cancellation of the agreement.

b. Permanent blocking of the Client.

c. Removal of access to services.

9. EFFECTS OF TERMINATION

Upon termination:

a. The Client loses the contractual right to continue using the address.

b. Mail forwarding will be performed under DMM 508.1.8.4 and the Mail Policy.

c. There will be no refunds except those required by law or authorized in writing.

10. LIMITATION OF LIABILITY

CONECTA will not be liable for:

a. The client's legal consequences.

b. Business losses.

c. Indirect damages.

11. INDEMNIFICATION

The Client agrees to indemnify CONECTA for:

a. Third-party claims.

b. Legal investigations.

c. Penalties or fines.

12. UPDATES

CONECTA may amend this Policy at any time. Changes will operate prospectively, will be communicated to the Client in a retainable format before taking effect and will allow cancellation before the next affected renewal. They will not retroactively alter accrued rights, services already paid for or existing disputes; when the law requires express consent, it will be obtained separately.

Continued use of the service implies acceptance of the changes. Subject to the conditions in the preceding clause.

13. ACCEPTANCE

The Client acknowledges having read and accepts this Policy.

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PAYMENT, BILLING AND REFUND POLICY

CONECTA USA BUSINESS FL LLC

This Payment, Billing and Refund Policy (the “Policy”) forms an integral part of the General Terms and Conditions, the Business Address Agreement and all agreements entered into between the Client and CONECTA USA BUSINESS FL LLC (“CONECTA” or the “Company”).

Use of the services implies full acceptance of this Policy.

1. SCOPE

This Policy governs:

a. Payment terms.

b. Billing.

c. Renewals.

d. Additional charges.

e. Refunds.

f. Disputes and chargebacks.

2. PAYMENT OBLIGATION

The Client agrees that:

a. Payment is mandatory for all services.

b. Access to services is conditioned on payment.

c. There is no free service unless expressly agreed.

Use of the service entails an immediate payment obligation.

3. PAYMENT OPTIONS

CONECTA accepts payments through:

a. Credit or debit cards.

b. Electronic transfers.

c. Authorized payment processors.

CONECTA may change or limit payment methods at any time.

4. CHARGE AUTHORIZATION

The Client authorizes CONECTA to:

a. Charge for contracted services.

b. Apply automatic recurring charges.

c. Charge additional fees where applicable. Fees, frequency and charge dates must be known and accepted. For bank debits, the mandate required by the payment method and law will also be obtained; this agreement does not authorize unspecified charges or replace nonwaivable revocation or dispute rights.

This authorization remains in effect while a contractual relationship exists.

5. AUTOMATIC BILLING

Services may renew automatically:

a. Monthly.

b. Annually.

The Client agrees that:

a. Charges will be made without prior notice in each cycle.

b. Cancellation must occur before renewal. Legally required notices and changes in amount or terms are excepted. If a transaction falls within Florida Statutes § 501.165, clear renewal disclosure will be made and, when that law requires it for contracts of at least twelve months, notice will be provided between 30 and 60 days before the cancellation deadline. That law excludes business-to-business contracting; it is not presumed applicable to every business account.

6. PRICES AND CHANGES

CONECTA may:

a. Change prices at any time.

b. Adjust fees according to the market or costs.

Changes will apply in the next billing cycle. Only after prior notice in a retainable form allowing cancellation before the affected cycle; the price of a period already paid for is not changed.

7. ADDITIONAL CHARGES

Charges may apply for:

a. Excess mail.

b. Forwarding.

c. Storage.

d. Special handling.

e. Service reactivation.

f. Administrative processing.

The Client accepts these charges as mandatory. Charges and limits must be disclosed and accepted in the selected plan. If the plan includes unlimited scanning, there will be no page limits or overage charges for that scanning. Physical forwarding and additional services are quoted and accepted separately; commercial limits do not permit refusal of mail that USPS requires to be accepted.

8. NONPAYMENT

In the event of nonpayment, CONECTA may:

a. Suspend service immediately.

b. Block access to mail.

c. Cancel the agreement.

d. Retain documents. USPS obligations remain in effect for at least six months after termination, subject to the forwarding exception when the written instruction not to forward provided in the Mail Policy exists, and registered-agent duties remain in effect until their legally effective cessation. Cancellation or nonpayment does not authorize refusal of USPS mail that must be accepted or disregard of those duties; without prior notice.

9. OVERDUE ACCOUNTS

Outstanding accounts may:

a. Incur surcharges.

b. Be referred to collection agencies.

c. Result in legal action.

The Client will be responsible for:

a. Interest.

b. Collection costs.

c. Legal fees. Only if validly agreed, reasonable and within legal limits; the contractual enforcement-fee clause is subject to reciprocity under Florida Statutes § 57.105(7).

10. REFUND POLICY

All payments are NONREFUNDABLE, unless:

a. Required by law.

b. CONECTA authorizes otherwise in writing.

There will be no refunds for:

a. Voluntary cancellation.

b. Nonuse of the service.

c. Termination for breach.

11. DISPUTES AND CHARGEBACKS

The Client agrees that:

a. It will not initiate unjustified disputes.

b. It will not make fraudulent chargebacks.

If it does, CONECTA may:

a. Suspend or cancel services.

b. Block the client.

c. Initiate legal action.

The Client will be responsible for all associated costs.

12. PAYMENT PROCESSORS

Payments may be handled by third parties.

The Client agrees to:

a. The processor's terms.

b. To resolve disputes directly with the provider. Without excluding direct claims against CONECTA for its own charges or actions or the Client's nonwaivable rights.

CONECTA will not be liable for:

a. Processor failures.

b. Incorrect third-party charges.

13. FRAUD OR SUSPICIOUS ACTIVITY

CONECTA may suspend services if it detects:

a. Fraudulent activity.

b. Misuse of the payment system.

c. Inconsistencies in the information.

14. TERMINATION FOR BREACH

Failure to pay constitutes grounds for:

a. Immediate termination.

b. Permanent cancellation.

Without a right to a refund.

15. LIMITATION OF LIABILITY

CONECTA will not be liable for:

a. Banking failures.

b. Payment errors.

c. System interruptions.

16. INDEMNIFICATION

The Client agrees to indemnify CONECTA for:

a. Financial disputes.

b. Fraud.

c. Misuse of payments.

17. ACCEPTANCE

The Client acknowledges having read and accepted this Policy.

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PAYMENT PROCESSOR POLICY

CONECTA USA BUSINESS FL LLC

This Payment Processor Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS FL LLC (“CONECTA” or the “Company”).

Use of the services implies full acceptance of this Policy.

1. SCOPE

This Policy governs the processing of payments made by the Client to CONECTA through external payment-service providers.

2. USE OF PAYMENT PROCESSORS

All payments will be processed through one or more external providers (the “Payment Processor”), such as, without limitation:

  • Stripe
  • Square
  • PayPal
  • or other authorized providers

CONECTA does not act as a financial institution or payment processor.

3. NO STORAGE OF FINANCIAL DATA

CONECTA does not directly collect or store:

a. Credit or debit card numbers.

b. Complete bank details.

c. Sensitive financial information.

All this information is managed exclusively by the Payment Processor.

4. ACCEPTANCE OF PROCESSOR TERMS

The Client agrees that:

a. It is subject to the Payment Processor's terms and conditions.

b. It must comply with its privacy and security policies.

c. Any payment-related dispute must also be governed by those terms.

5. PAYMENT AUTHORIZATION

By providing payment information, the Client authorizes:

a. CONECTA to initiate the charges.

b. The Payment Processor to process them.

Including:

  • recurring payments
  • taxes
  • additional charges
  • extra services. Only for expressly contracted items, disclosed amounts and valid authorizations. The bank-debit mandate and its revocation will be documented according to the payment method; bank credentials will not be obtained through these forms.

6. PAYMENT METHODS

Available methods may include:

a. Credit cards

b. Debit cards

c. Digital payments

d. Other authorized methods

Availability will depend on the Payment Processor.

7. SECURITY

The Payment Processor implements industry-standard security measures.

However, CONECTA will not be liable for:

a. Processor security breaches.

b. Data breaches.

c. Unauthorized access.

8. PAYMENT DISPUTES

Any dispute relating to:

a. Charges

b. Errors

c. Unauthorized transactions

must be resolved directly with the Payment Processor. Without prejudice to CONECTA's obligation to address claims concerning its own charges and the Client's legal rights against its bank or card issuer.

CONECTA is not responsible for:

a. Dispute resolution.

b. Processor decisions.

c. Refunds denied by third parties.

9. CHARGEBACKS

In the event of a chargeback:

a. CONECTA may suspend services immediately.

b. The Client will be responsible for associated costs.

c. Legal action may be initiated where applicable. These measures do not penalize the good-faith exercise of nonwaivable rights; CONECTA may claim legitimate balances and act against proven fraud in accordance with the law. In no event are surviving postal or registered-agent duties suspended as a result.

10. PROCESSOR CHANGES

CONECTA reserves the right to:

a. Change Payment Processors.

b. Use multiple providers.

Without prior notice.

11. LIMITATION OF LIABILITY

CONECTA will not be liable for:

a. Payment Processor failures.

b. Failed transactions.

c. Processing delays.

d. Banking problems.

12. INDEMNIFICATION

The Client agrees to indemnify CONECTA for:

a. Financial disputes.

b. Fraud.

c. Misuse of the payment system.

13. ACCEPTANCE

The Client acknowledges having read and accepted this Policy.

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MAIL AND LEGAL DOCUMENTS POLICY

CONECTA USA BUSINESS FL LLC

This Mail and Legal Documents Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS FL LLC (“CONECTA” or the “Company”).

Use of the services implies full acceptance of this Policy.

1. SCOPE

This Policy governs:

a. Mail reception.

b. Document handling.

c. Legal notices.

d. Storage.

e. Forwarding.

f. Responsibility for documents.

2. NATURE OF THE SERVICE

CONECTA acts exclusively as an administrative intermediary in mail reception.

CONECTA is not:

a. A postal service.

b. A carrier.

c. The client's legal agent (unless specifically agreed).

d. An authorized representative before courts.

3. MAIL RECEPTION

CONECTA may:

a. Receive mail on the Client's behalf.

b. Sign for receipt when necessary.

c. Sort documents. Restricted deliveries will be signed for only when specific authorization exists and USPS rules are met; this clause does not permit replacing a personal signature required by the sender or by law.

There is no guarantee of:

a. Receipt of all shipments.

b. Immediate delivery or availability.

4. LEGAL DOCUMENTS

Legal documents include:

a. Lawsuits.

b. Subpoenas or summonses.

c. Court notices.

d. Government notices.

CONECTA may:

a. Scan them.

b. Notify the client.

c. Forward them if the service permits. When CONECTA is the validly designated registered agent, it must receive and diligently forward notices under Florida Statutes §§ 48.091 and 605.0113 or the rule applicable to the entity; this is not optional. Opening and digitization must comply with the Mail Handling Authorization.

5. NO RESPONSIBILITY FOR LEGAL DEADLINES

The Client acknowledges that:

a. CONECTA does not guarantee immediate notification.

b. CONECTA is not responsible for legal deadlines.

c. CONECTA does not act as legal representative. CONECTA's legal duty to promptly forward documents received as registered agent and its nonwaivable liability are not excluded.

The Client is responsible for:

a. Review its mail.

b. Meet legal deadlines.

6. STORAGE

Mail will be stored for a maximum period of:

60 calendar days from notification to the Client of its receipt

After this period, CONECTA may:

a. Securely destroy or dispose of Client-authorized documents that the Client has neither collected nor requested to be forwarded.

b. Apply the Client's valid contractual instructions.

c. Retain what the law requires. The Client's electronic acceptance under the Electronic Signature and Authorizations Policy constitutes contractual authorization to securely destroy, without additional notice, physical mail whose receipt has been notified and which the Client has neither collected nor requested to be forwarded within 60 days. No authorization per item is required. The only exceptions are records subject to legal retention, litigation or an authority's order, and documents received as registered agent whose forwarding duty has not been fulfilled. Digital files retain the possibility of deletion after 30 days provided in the Mail Handling Authorization, subject to its legal exceptions; the physical 60-day period does not create a new digital period. Post-termination postal rules apply.

7. DOCUMENT FORWARDING

Forwarding:

a. Will be requested by the Client.

b. Will be at the client's expense.

c. Will be at the Client's risk. The cost will be quoted and accepted before shipment; mandatory post-termination forwarding does not depend on reactivating the subscription.

CONECTA will not be liable for:

a. Loss of shipments.

b. Delays.

c. Courier failures.

8. DOCUMENTS AFTER TERMINATION

After service cancellation:

When the CMRA relationship ends, CONECTA will continue accepting the former Client's mail for at least six months under DMM 508.1.8.4. As a written instruction permitted by that rule, by electronically accepting this document under the Electronic Signature and Authorizations Policy, the Client instructs that its mail not be automatically forwarded after termination and authorizes application of the contractual policy of 60-day storage and secure destruction of notified mail that it neither collects nor requests to be forwarded, except where retention is legally required. This instruction does not prevent the Client from requesting forwarding in writing and paying the disclosed and accepted costs; in that case, it will provide the address, or email address for authorized digital delivery, to be recorded in PS Form 1583 and the CRD. All physical forwarding through USPS requires new postage. If no valid written instruction not to forward exists, the minimum six-month forwarding required by the DMM will be provided. No instruction permits refusing mail, returning it to the sender during that period, holding it for six months to return it later to the Post Office or redepositing it without new postage. Mandatory reception does not reactivate the subscription or permit continued advertising of the address. Documents received in the capacity of registered agent are governed by the specific legal duties applicable to that role.

After the minimum six-month period ends, only the mail classes permitted by DMM 508.1.8.4 will be returned to the Post Office, on the next business day after receipt and with the required postal endorsement, by handing them to the carrier or responsible Post Office, never placing them in a collection box. Mail already held during the six months may not be accumulated for later return. Early return as “Moved, Left No Address” requires prior forwarding with new postage and approval from the postmaster or station manager under the DMM.

9. SUSPICIOUS MAIL

CONECTA may:

a. Hold documents.

b. Inspect them.

c. Report them to authorities. Inspection is limited to the exterior and handling authorized by the Client or a valid legal order. If hazardous material is suspected, the shipment will not be opened or unnecessarily handled: the area will be safely isolated and USPIS or the competent authority notified. Evidence will not be destroyed and postal or judicial orders will not be disregarded.

If there is suspicion of:

  • fraud
  • illegal activity
  • legal risk

10. SERVICE LIMITATIONS

CONECTA may:

a. Limit mail volume.

b. Apply additional charges.

c. Suspend services for excessive use. Charges and limits must be disclosed and accepted in the selected plan. If the plan includes unlimited scanning, there will be no page limits or overage charges for that scanning. Physical forwarding and additional services are quoted and accepted separately; commercial limits do not permit refusal of mail that USPS requires to be accepted.

11. LIMITATION OF LIABILITY

CONECTA will not be liable for:

a. Loss of mail.

b. Delays.

c. Third-party errors.

d. Legal consequences.

12. INDEMNIFICATION

The Client agrees to indemnify CONECTA for:

a. Third-party lawsuits.

b. Legal problems.

c. Misuse of the service.

13. DISCLAIMER OF WARRANTIES

The service is provided “as is”.

There is no guarantee of:

a. Complete receipt.

b. Immediate processing.

c. Constant availability.

14. ACCEPTANCE

The Client acknowledges having read and accepted this Policy.

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TERMINATION AND CANCELLATION POLICY

CONECTA USA BUSINESS FL LLC

This Termination and Cancellation Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS FL LLC (“CONECTA” or the “Company”).

Use of the services implies full acceptance of this Policy.

1. SCOPE

This Policy governs:

a. Cancellation by the Client.

b. Termination by CONECTA.

c. Suspension of services.

d. Legal effects after termination.

2. TERMINATION BY CONECTA

CONECTA may suspend or cancel any service:

a. At any time.

b. Without prior notice.

c. For any lawful reason or risk. USPS obligations remain in effect for at least six months after termination, subject to the forwarding exception when the written instruction not to forward provided in the Mail Policy exists, and registered-agent duties remain in effect until their legally effective cessation. Cancellation or nonpayment does not authorize refusal of USPS mail that must be accepted or disregard of those duties.

Including, without limitation:

a. Nonpayment.

b. False information.

c. Inability to make contact.

d. Suspicious activity.

e. Breach of policies.

f. Misuse of the address.

g. Legal or regulatory requirements.

3. TERMINATION BY THE CLIENT

The Client may cancel the service:

a. At any time.

b. By formal request or platform. The written request may be submitted through the enabled platform or the contractual contact provided to the Client, identifying the account and desired date. CONECTA will document its receipt. If received before renewal, the next cycle will not be charged; no notice period is required other than one expressly agreed and legally valid. Legitimate balances and legal refund exceptions survive.

However:

a. No refunds arise.

b. Outstanding balances must be paid.

4. SUSPENSION OF SERVICES

CONECTA may temporarily suspend services when:

a. A legal risk exists.

b. An investigation is required.

c. Payment is overdue.

During suspension, the Client may lose access to:

a. Mail.

b. Business address.

c. Digital services. USPS obligations remain in effect for at least six months after termination, subject to the forwarding exception when the written instruction not to forward provided in the Mail Policy exists, and registered-agent duties remain in effect until their legally effective cessation. Cancellation or nonpayment does not authorize refusal of USPS mail that must be accepted or disregard of those duties.

5. IMMEDIATE EFFECTS OF TERMINATION

Once service ends:

a. The Client loses the right to use the address.

b. Access to all services is canceled.

c. Any active operation is blocked. Mandatory mail, data-protection and registered-agent actions that legally survive are excepted.

6. SUBSEQUENT MAIL

After termination:

a. CONECTA will accept and forward mail under DMM 508.1.8.4 and the Mail Policy.

b. It will fulfill registered-agent notification duties until their effective cessation.

c. It may dispose of shipments only under valid written instructions and the law.

7. SUBSEQUENT USE OF THE ADDRESS

The Client may not continue using the address.

CONECTA may:

a. Remove its association with the client.

b. Withdraw from registrations if applicable. Withdrawal as registered agent requires filing and notice in accordance with the law and takes effect only on the corresponding legal date.

The Client assumes all legal consequences.

8. DOCUMENTS RECEIVED AFTER TERMINATION

CONECTA may:

a. Process documents in accordance with its current legal duties.

b. Retain them temporarily under applicable rules.

c. Charge only fees previously disclosed, accepted and legally enforceable.

d. Require reactivation only for new optional services, never as a condition of mandatory mail forwarding or compliance as registered agent.

9. CLIENT RESPONSIBILITY

The Client is responsible for:

a. Update its address in all its records.

b. Notify banks and authorities.

c. Fulfill legal obligations.

10. OUTSTANDING PAYMENTS

The Client will remain responsible for:

a. Outstanding balances.

b. Accrued charges.

c. Services rendered.

11. WAIVER OF CLAIMS

The Client waives claims for:

a. Lack of notification.

b. Mail not received.

c. Consequences of termination. This waiver is subject to the liability qualifications in the General Terms and does not cover breaches of legally enforceable postal or registered-agent obligations.

12. INDEMNIFICATION

The Client agrees to indemnify CONECTA for:

a. Lawsuits.

b. Legal delays.

c. Problems arising from service use.

13. LIMITATION OF LIABILITY

CONECTA will not be liable for:

a. Fines.

b. Penalties.

c. Loss of legal status.

d. Business damages.

14. AUTOMATIC TERMINATION

Service may terminate automatically due to:

a. Nonpayment.

b. Expiration of the agreement.

c. Breach.

15. REACTIVATION

CONECTA may allow reactivation:

a. Subject to conditions.

b. With an additional payment.

c. Without an obligation to accept.

16. SURVIVAL

After termination, the following remain in effect:

a. Limitation of liability.

b. Indemnification.

c. Payment obligations.

d. Legal provisions. e. Post-termination postal obligations. f. Registered-agent duties until their effective cessation. g. Lawful data security, retention and disposal.

17. ACCEPTANCE

The Client acknowledges having read and accepted this Policy.

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PACKAGE AND GOODS POLICY

CONECTA USA BUSINESS FL LLC

This Package and Goods Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS FL LLC (“CONECTA” or the “Company”).

Use of the services implies full acceptance of this Policy.

1. SCOPE

This Policy governs:

a. Package reception.

b. Handling of goods.

c. Storage.

d. Refusal or destruction of shipments.

e. Responsibility for packages.

2. DEFINITION OF A PACKAGE

A package is any shipment that:

a. Is not standard correspondence.

b. Contains physical goods.

c. Is delivered by companies such as UPS, FedEx, DHL, Amazon or others.

d. Has volume, weight or commercial value. Contractual classification as a package does not exclude USPS shipments from federal rules applicable to all its mail classes.

3. GENERAL POLICY

CONECTA is not:

a. A package-reception center.

b. A warehouse.

c. A distribution center.

d. A logistics company.

CONECTA is not required to receive packages. Packages expressly included in a contracted additional service and all USPS shipments a CMRA must accept are excepted. The package add-on does not turn CONECTA into a warehouse or logistics center.

4. RIGHT TO REFUSE

CONECTA may:

a. Refuse any package.

b. Return it to the sender.

c. Decline deliveries. These powers are limited to deliveries that may lawfully be refused and are not included in an accepted service; they do not permit refusal of USPS mail for current clients or those whose relationship ended within the preceding six months.

Without an obligation to notify the Client.

5. EXCEPTIONAL ACCEPTANCE

If CONECTA accepts a package:

a. It will be entirely at the Client's risk.

b. It creates no future acceptance obligation.

c. It may incur additional charges. The contracted additional service, previously accepted charges and duties of care and liability that cannot be excluded will be respected.

6. STORAGE

If received:

a. Storage will be limited to 48 to 72 hours.

b. It will depend on available space.

c. It may incur additional fees. The specific period within that range will be disclosed upon receiving the package. Its expiration does not, by itself, authorize destruction; CONECTA will notify the Client to collect it or request forwarding.

After this period, CONECTA may:

a. Discard the package.

b. Return it.

c. Destroy it. Only with the Client's valid written instructions or sufficient legal grounds, secure disposal where appropriate and respect for USPS obligations; abandonment is not presumed merely because 48 to 72 hours have elapsed.

7. UNAUTHORIZED PACKAGES

The following will be considered unauthorized:

a. Recurring shipments.

b. Commercial goods.

c. Products for sale.

d. Excessive volume. Except for categories and quantities expressly accepted in the contracted package add-on. The prohibition on operating a warehouse or logistics operation remains in effect.

CONECTA may act without prior notice.

8. PROHIBITED CONTENT

Sending the following to the address is prohibited:

a. Illegal substances.

b. Weapons.

c. Hazardous material.

d. Regulated products without a permit.

e. Fraudulent goods.

CONECTA may:

a. Hold the package.

b. Report it to authorities.

c. Cooperate with investigations.

9. INSPECTION

CONECTA may:

a. Examine the exterior of suspicious packages.

b. Request instructions or intervention from the competent authority.

c. Check contents only with valid authorization or a legal order and without exposure to hazardous materials. Inspection is limited to the exterior and handling authorized by the Client or a valid legal order. If hazardous material is suspected, the shipment will not be opened or unnecessarily handled: the area will be safely isolated and USPIS or the competent authority notified. Evidence will not be destroyed and postal or judicial orders will not be disregarded.

Without liability to the Client.

10. FORWARDING

If forwarding is permitted:

a. The Client assumes all costs.

b. Shipment will be at the Client's risk.

c. Delivery is not guaranteed.

11. MISUSE

Use of the address for:

a. Trading products.

b. Logistics.

c. Storage.

will result in immediate cancellation when it involves unauthorized use of the location as a warehouse or logistics center; not merely because of the Client's lawful activities or packages expressly included in the contracted add-on. Mandatory postal obligations survive.

12. TERMINATION

CONECTA may cancel services if it detects:

a. Abusive package use.

b. Legal risk.

c. Suspicious activity.

Without prior notice.

13. LIMITATION OF LIABILITY

CONECTA will not be liable for:

a. Loss of packages.

b. Damage.

c. Theft.

d. Delays.

Even if the package was accepted.

14. INDEMNIFICATION

The Client agrees to indemnify CONECTA for:

a. Damages.

b. Investigations.

c. Fines.

d. Claims.

related to packages.

15. DISCLAIMER OF WARRANTIES

CONECTA does not guarantee:

a. Package reception.

b. Shipment security.

c. Storage availability.

16. ACCEPTANCE

The Client acknowledges having read and accepted this Policy.

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GOVERNMENT AND LAW ENFORCEMENT REQUESTS POLICY

CONECTA USA BUSINESS FL LLC

This Government and Law Enforcement Requests Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS FL LLC (“CONECTA” or the “Company”).

Use of the services implies full acceptance of this Policy.

1. SCOPE

This Policy governs:

a. Information requests from authorities.

b. Subpoenas, court orders and legal demands.

c. Disclosure of Client information.

d. CONECTA's response procedures.

2. GENERAL PRINCIPLE

CONECTA agrees to:

a. Protect Client information.

b. Comply with applicable law.

c. Cooperate with authorities when legally required.

3. REQUIREMENTS FOR REQUESTS

CONECTA will respond only to requests meeting the following:

a. Valid legal process.

b. Competent authority.

c. Enforceable documentation.

Including:

  • subpoenas
  • court orders
  • search warrants
  • official demands

4. INFORMATION REQUIRED IN THE REQUEST

Every request must include:

a. Requesting officer's name and position.

b. Official contact information.

c. Clear identification of the Client.

d. Specific description of the information requested.

e. Legal basis of the request.

5. METHOD OF DELIVERING REQUESTS

Requests must be sent to CONECTA by:

a. Certified mail.

b. Authorized process server.

c. Formal delivery to the Company's official address.

CONECTA will not process informal requests.

6. CONECTA'S RESPONSE

CONECTA may:

a. Review the request's legal validity.

b. Reject invalid requests.

c. Request clarification.

d. Respond within a reasonable period.

7. DISCLOSURE OF INFORMATION

CONECTA may disclose information when:

a. Required by law.

b. A valid court order exists.

c. Necessary to fulfill legal obligations.

8. TYPES OF INFORMATION DISCLOSED

This may include:

a. Client information.

b. Account records.

c. Service history.

d. Mail data.

Only to the extent legally required.

9. CLIENT NOTIFICATION

CONECTA may notify the Client about the request, except when:

a. The law prohibits it.

b. A confidentiality order exists.

c. It involves an active investigation.

10. NO APPEARANCE

CONECTA will not be required to:

a. Appear in person.

b. Testify.

c. Act as legal representative.

Unless a court order requires it.

11. COMPLIANCE COSTS

CONECTA may charge fees for:

a. Processing requests.

b. Gathering information.

c. Administrative time.

The Client may be responsible for these costs.

12. INVALID REQUESTS

CONECTA may reject requests that:

a. Fail to meet legal requirements.

b. Are vague or excessive.

c. Are not duly authorized.

13. LEGAL PROTECTION

CONECTA will not be liable for:

a. Disclosure required by law.

b. Compliance with court orders.

c. Cooperation with authorities.

14. SUSPICIOUS ACTIVITY

CONECTA may report directly to authorities if it detects:

a. Fraud.

b. Illegal activity.

c. Regulatory risk.

15. LIMITATION OF LIABILITY

CONECTA will not be liable for:

a. The client's legal consequences.

b. Investigations.

c. Penalties.

16. INDEMNIFICATION

The Client agrees to indemnify CONECTA for:

a. Legal costs.

b. Claims.

c. Investigations.

related to requests from authorities.

17. ACCEPTANCE

The Client acknowledges having read and accepted this Policy.

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FORMS USE AND LEGAL ADVICE DISCLAIMER POLICY

CONECTA USA BUSINESS FL LLC

This Forms Use and Legal Advice Disclaimer Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS FL LLC (“CONECTA” or the “Company”).

Use of any form, document, template or material provided by CONECTA implies full acceptance of this Policy.

Official USPS PS Form 1583 and PS Form 1583-A are used without altering their text. Internal agreements supplement the service relationship and do not replace those forms or their requirements.

1. SCOPE

This Policy governs:

a. Use of forms provided by CONECTA.

b. The nonlegal nature of those documents.

c. The Client's responsibility for their use.

2. NATURE OF THE FORMS

CONECTA may provide:

a. Templates.

b. Administrative forms.

c. Standard documents.

d. Guides or examples.

These materials:

a. Are general in nature.

b. Are not adapted to specific situations.

c. Are provided solely for informational or administrative purposes.

3. NO LEGAL ADVICE

CONECTA is not a law firm.

Therefore:

a. It does not provide legal advice.

b. It does not interpret laws for the client.

c. It does not offer legal opinions.

d. It does not replace an attorney.

The Client acknowledges that any decision based on these documents is at its own risk.

4. CLIENT RESPONSIBILITY

The Client is responsible for:

a. Review all forms.

b. Verify their content.

c. Adapt them to its specific situation.

d. Consult a licensed attorney before using them.

5. USE AT OWN RISK

The Client agrees that:

a. Using forms entails legal risks.

b. It may affect its rights and obligations.

c. It may have legal or tax consequences.

CONECTA will not be liable for those risks.

6. ACCURACY AND UPDATES

CONECTA does not guarantee that:

a. The forms are up to date.

b. They comply with current laws.

c. They apply in every state.

d. They are suitable for the Client.

7. AMENDMENTS

Forms may be changed at any time without prior notice.

The Client is responsible for checking the most recent version.

8. MISUSE

The Client may not:

a. Present the forms as legal advice.

b. Use them to mislead third parties.

c. Attribute their content to CONECTA as professional advice.

9. LIMITATION OF LIABILITY

CONECTA will not be liable for:

a. Errors in forms.

b. Incorrect use by the Client.

c. Legal consequences.

d. Economic losses.

10. INDEMNIFICATION

The Client agrees to indemnify CONECTA for:

a. Claims arising from use of forms.

b. Harm caused to third parties.

c. Legal consequences of misuse.

11. RELATIONSHIP WITH OTHER DOCUMENTS

This Policy supplements:

a. General Terms.

b. Specific agreements.

c. Use policies.

12. ACCEPTANCE

The Client acknowledges that:

a. I have read this Policy.

b. It understands that it is not receiving legal advice.

c. It agrees to use the forms at its own risk.

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REGISTERED AGENT
SERVICE POLICY

CONECTA USA BUSINESS FL LLC

This Registered Agent Service Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS FL LLC (“CONECTA” or the “Company”).

Use of the service implies full acceptance of this Policy.

1. SCOPE OF SERVICE

CONECTA may act as the Client's Registered Agent only when:

a. The service is expressly contracted for.

b. Required documentation is completed.

c. Corresponding fees are paid. In addition, the designated entity must be eligible as a registered agent in Florida, accept the appointment and be validly listed in the corresponding filing with the Florida Department of State, Division of Corporations. Contracting for an address or PMB does not constitute that appointment.

2. NATURE OF THE SERVICE

The Client acknowledges that:

a. CONECTA acts solely as an agent receiving legal documents.

b. It does not legally represent the Client.

c. It does not provide legal advice.

d. It does not assume responsibility for the Client's compliance.

3. REGISTERED AGENT FUNCTIONS

While its designation is in effect, CONECTA must:

a. Receive legal documents and official notices corresponding to its designation.

b. Receive properly delivered subpoenas, summonses and lawsuits.

c. Promptly forward to the Client copies of received documents at the address or contact channel provided, complying with applicable legal rules.

d. Keep the registered office open with an agent or representative available to receive service from 10:00 a.m. to 12:00 noon and from 2:00 p.m. to 4:00 p.m., Monday through Friday, except legal holidays, under Florida Statutes § 48.091.

4. SERVICE LIMITATIONS

CONECTA does not guarantee:

a. Immediate notification.

b. Delivery within legal deadlines.

c. Continuous monitoring of the Client's obligations. These limitations do not excuse acceptance or prompt forwarding legally required of CONECTA. Registered-agent hours are not the same as the Client's coworking-access hours.

The Client is responsible for:

a. Review notifications.

b. Meet legal deadlines.

5. CLIENT RESPONSIBILITY

The Client is responsible for:

a. Keep information current.

b. Comply with state obligations.

c. File annual reports.

d. Keep its company in good standing.

6. LEGAL DOCUMENTS

CONECTA may receive:

a. Service of process.

b. Judicial notices.

c. Government correspondence.

CONECTA may:

a. Scan documents.

b. Notify the Client electronically.

7. NO RESPONSIBILITY FOR DEADLINES

The Client acknowledges that:

a. CONECTA is not responsible for legal deadlines.

b. CONECTA is not responsible for legal consequences.

c. The Client must act diligently. Without excusing CONECTA's breach of its own legal duties of acceptance and prompt forwarding.

8. CLIENT REQUIREMENTS

The Client must:

a. Maintain an active email address.

b. Maintain a current address.

c. Respond to communications.

9. TERMINATION OF SERVICE

CONECTA may cancel the service:

a. At any time.

b. Without prior notice.

c. For nonpayment.

d. For breach. Commercial cancellation, including nonpayment, does not by itself end the legal appointment; CONECTA will continue fulfilling its duties until effective cessation under the law.

10. RESIGNATION AS REGISTERED AGENT

CONECTA may:

a. Resign as registered agent.

b. File a resignation with the state. For a Florida LLC or corporation, a signed resignation will be filed with the Florida Department of State and a copy promptly sent to the entity's current mailing address. Cessation occurs on the 31st day after filing or when designation of a new agent becomes effective earlier, under §§ 605.0115 or 607.0503, depending on the entity type. For another entity type, its specific rule applies.

The Client will be responsible for:

a. Appoint a new agent.

b. Maintain legal compliance.

11. EFFECTS OF RESIGNATION

Upon resignation:

a. CONECTA will cease acting as registered agent only from the effective cessation date.

b. The Client must maintain a new registered agent and registered office to avoid noncompliance.

c. Failure to replace the agent may have legal consequences, but does not by itself extinguish the Client's substantive rights.

d. Independent postal obligations survive where applicable.

12. LIMITATION OF LIABILITY

CONECTA will not be liable for:

a. Unaddressed lawsuits.

b. Fines.

c. Suspension of the company.

d. Legal consequences.

13. INDEMNIFICATION

The Client agrees to indemnify CONECTA for:

a. Legal claims.

b. Damages.

c. Court costs.

14. LEGAL COMPLIANCE

The Client agrees to comply with:

a. State laws.

b. Corporate regulations.

c. Requirements of the Florida Department of State, Division of Corporations.

15. ACCEPTANCE

The Client acknowledges having read and accepted this Policy.

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DIGITAL SERVICES POLICY

CONECTA USA BUSINESS FL LLC

This Digital Services Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS FL LLC (“CONECTA” or the “Company”).

Use of the services implies full acceptance of this Policy.

1. SCOPE

This Policy governs digital services offered by CONECTA, including:

a. Domain registration.

b. Business email accounts.

c. Website design or creation.

d. Hosting or digital storage.

e. Basic technology setup.

2. NATURE OF THE SERVICE

The Client acknowledges that:

a. CONECTA acts as an intermediary or administrative provider.

b. Services may depend on third parties.

c. Permanent availability is not guaranteed.

3. DOMAIN REGISTRATION

When CONECTA registers a domain:

a. It may do so through external providers.

b. The domain will be subject to the registrar's terms.

The Client agrees that:

a. The domain may be managed by CONECTA or third parties.

b. It may not transfer it during initial periods if so established.

4. OWNERSHIP AND CONTROL

Ownership of digital assets will depend on:

a. The selected plan.

b. The provider used.

c. The specific applicable terms.

CONECTA may:

a. Maintain administrative control.

b. Limit access.

5. EMAIL ACCOUNTS

CONECTA may provide:

a. Business email accounts.

b. Basic setup.

The Client is responsible for:

a. Proper email use.

b. Credential security.

6. WEBSITES

If CONECTA creates or manages a website:

a. The service is limited to what was contracted for.

b. It does not include unlimited maintenance.

c. It does not guarantee business results.

7. THIRD-PARTY SERVICES

Many services depend on third parties, including:

a. Domain registrars.

b. Hosting providers.

c. Technology platforms.

CONECTA will not be liable for:

a. Third-party failures.

b. Interruptions.

c. Data loss.

8. LIMITATIONS

CONECTA does not guarantee:

a. Continuous availability.

b. Absence of errors.

c. Absolute security.

d. Business results.

9. SECURITY

The Client is responsible for:

a. Protect its credentials.

b. Maintain strong passwords.

c. Not share access. CONECTA retains its own security and incident-management obligations under the Privacy and Data section; the Client's duty to protect passwords does not replace them.

10. PROHIBITED USE

The Client may not use digital services for:

a. Illegal activities.

b. Spam.

c. Fraud.

d. Distribution of illegal content.

11. TERMINATION

CONECTA may suspend digital services:

a. For nonpayment.

b. For breach.

c. For legal risk.

12. LOSS OF ACCESS

After cancellation:

a. The Client may lose access to domains.

b. It may lose email accounts.

c. It may lose digital content.

13. LIMITATION OF LIABILITY

CONECTA will not be liable for:

a. Data loss.

b. Technological failures.

c. Problems with external providers.

14. INDEMNIFICATION

The Client agrees to indemnify CONECTA for:

a. Misuse of digital services.

b. Harm to third parties.

c. Illegal activity.

15. ACCEPTANCE

The Client acknowledges having read and accepted this Policy.

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ELECTRONIC SIGNATURE AND AUTHORIZATIONS POLICY

CONECTA USA BUSINESS FL LLC

This Electronic Signature and Authorizations Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS FL LLC (“CONECTA” or the “Company”).

Use of the services implies full acceptance of this Policy.

1. SCOPE

This Policy governs:

a. Use of electronic signatures.

b. Digital consents.

c. Authorizations granted by the Client.

d. Validity of electronic documents.

2. ELECTRONIC CONSENT

The Client agrees that it may:

a. Sign documents electronically.

b. Authorize agreements digitally.

c. Accept terms through electronic platforms.

3. LEGAL VALIDITY

The Client acknowledges that:

a. Electronic signatures have the same validity as a physical signature.

b. Electronic documents are legally binding.

To the fullest extent permitted by applicable law. The parties may agree to use electronic means under Florida Statutes § 668.50 and, where applicable, 15 U.S.C. § 7001. There must be intent to sign, attribution to the signer and the ability to retain a copy of the record. Payment or service use alone does not replace signatures, separate consents, identification or appearances required by USPS or other rules. If a Florida notary is used, Chapter 117 and applicable formalities, including those for remote notarization, will be followed; the notarial act's location will be the actual location.

4. METHODS OF ACCEPTANCE

Acceptance will be considered valid when the Client:

a. Signs electronically.

b. Checks an acceptance box.

c. Makes a payment.

d. Uses the services.

e. Confirms by email. Provided that there is a manifestation of consent attributable to the Client concerning terms previously made available; these acts do not replace signatures or special formalities that may be required. In online contracting, terms will be made available to the Client before acceptance through a mandatory checkbox or an equivalent electronic mechanism, and CONECTA will retain evidence of that acceptance.

5. CLIENT AUTHORIZATION

The Client authorizes CONECTA to:

a. Execute electronic agreements.

b. Store digital records.

c. Use electronic-signature systems.

6. SIGNER IDENTITY

The Client acknowledges that:

a. It is responsible for protecting its access credentials.

b. Attribution of a signature will be determined by the facts and verification procedures; unauthorized use of credentials by a third party is not presumed to be a valid Client signature.

7. ELECTRONIC RECORDS

CONECTA may:

a. Store agreements digitally.

b. Retain evidence of acceptance.

c. Use electronic records as evidence. A complete, accessible and reproducible copy of the record and evidence of acceptance will be retained for the applicable legal or contractual period.

8. WITHDRAWAL OF CONSENT

The Client may withdraw electronic consent by written request. Withdrawal does not invalidate records already validly signed or eliminate nonwaivable rights. When the law requires special information about paper copies, technical requirements or consequences of withdrawal, that information must be provided before obtaining consent.

However:

a. It may affect access to services.

b. It may prevent continuation of the agreement.

9. SECURITY

CONECTA implements reasonable security measures, but does not guarantee absolute protection.

10. LIMITATION OF LIABILITY

CONECTA will not be liable for:

a. Unauthorized use of client accounts.

b. Technological failures.

c. System interruptions.

11. INDEMNIFICATION

The Client agrees to indemnify CONECTA for:

a. Misuse of electronic signatures.

b. Uncontrolled authorizations.

12. ACCEPTANCE

The Client acknowledges having read and accepted this Policy.

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USPS COMPLIANCE AND PS FORM 1583 POLICY

CONECTA USA BUSINESS FL LLC

This USPS Compliance and PS Form 1583 Policy (the “Policy”) forms an integral part of the General Terms and Conditions and all agreements entered into between the Client and CONECTA USA BUSINESS FL LLC (“CONECTA” or the “Company”).

Use of the services implies full acceptance of this Policy.

1. SCOPE

This Policy governs:

a. Compliance with the United States Postal Service (USPS).

b. Use of the address as a Commercial Mail Receiving Agency (CMRA).

c. PS Form 1583 requirements.

2. NATURE OF A CMRA

Receiving mail for third parties at the Florida location is subject to the USPS CMRA framework, even if provided as an office business center. CONECTA will activate such reception only after completing this location's PS Form 1583-A registration with the responsible Post Office and verifying required compliance. This document does not certify that this process has already been approved.

The Client acknowledges that:

a. The service is subject to federal rules.

b. Noncompliance may result in suspension.

3. PS FORM 1583 REQUIREMENT

The Client must complete PS Form 1583 to:

a. Authorize CONECTA to receive mail.

b. Comply with USPS regulations.

Service will not be activated without this requirement. The official form is used without alterations. The applicant signs or confirms the signature in the physical or virtual presence, with real-time audio and video, of the CMRA owner, manager or authorized employee; alternatively, the applicant acknowledges the signature before a notary commissioned in a U.S. state, territory, possession or the District of Columbia, complying with its formalities. A foreign notary alone does not satisfy that alternative. An ordinary signature on this agreement does not replace that appearance.

4. MANDATORY IDENTIFICATION

The Client must provide:

a. Two valid forms of identification.

b. Documents accepted by USPS. One acceptable photo identification and another acceptable identification verifying the address, both current; the same document will not be used for both functions. Verification of the authorized individual will also apply when required by the official form. If information changes, a new PS Form 1583 will be submitted and the CRD updated.

Missing documentation will prevent service.

5. VERIFICATION

CONECTA must verify what USPS requires and may request additional acceptable documentation:

a. Verify the Client's identity.

b. Request additional documentation.

c. Reject incomplete applications. If address information does not match the identification or cannot be verified, the application will not be approved. CONECTA will upload PS Form 1583 information and clear identification copies to the CRD, keep a copy of the form available at the location and perform USPS-required quarterly certifications. Local identification copies should not be retained unnecessarily after upload when USPS does not require it.

6. ADDRESS USE

The Client agrees to:

a. Use the address with the assigned PMB and in accordance with USPS.

b. Not manipulate postal records.

c. Not submit, or have CONECTA submit, a change-of-address order to USPS when the CMRA relationship ends.

d. Directly provide and update forwarding instructions and information.

7. USPS PROHIBITIONS

The Client may not:

a. Use the address for fraud.

b. Receive illegal mail.

c. Manipulate postal services.

8. SUSPENSION OF SERVICE

CONECTA may suspend services if:

a. The Client fails to comply with USPS.

b. Documentation is incomplete.

c. Suspicious activity is detected. Mail handling will follow USPS instructions and rules; contractual suspension does not authorize refusing mail that must be accepted or holding it as security for payment.

9. TERMINATION

CONECTA may cancel service if:

a. PS Form 1583 requirements are not met.

b. USPS rules are breached.

10. CLIENT RESPONSIBILITY

The Client is responsible for:

a. Keep information current.

b. Comply with federal regulations.

At closure, CONECTA will record the termination date, update the CRD as soon as practicable and retain PS Form 1583 with that notation for at least six months, available for inspection. It will comply with the Mail Policy and DMM 508.1.8.4 even after subscription cancellation.

11. LIMITATION OF LIABILITY

CONECTA will not be liable for:

a. Suspension of postal service.

b. Refusal of mail.

c. Legal consequences.

12. INDEMNIFICATION

The Client agrees to indemnify CONECTA for:

a. USPS violations.

b. Misuse of the postal service.

13. ACCEPTANCE

The Client acknowledges having read and accepted this Policy.

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